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December 2024 by Allison moore
I hit a deer and brought my car here. they did great! The office staff are super nice! My car looks great!
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December 2024 by DJgang Garr
Jessyca Ehrhart is amazing kind and sweet as can be!! Amazing team member!!
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November 2024 by Bethany Smith
I had a frustrating experience with this location after a significant accident. I expected delays due to winter accidents, but my car repairs took longer than anticipated, stretching from January to mid-March. I often had to call for updates, as the shop provided little communication and frequently gave me unexpected extensions on the timeline.
When I finally picked up my car, it still had unresolved issues, and I wasn't contacted for follow-up repairs. Months later, I discovered a serious problem with a broken tire axle that the shop dismissed as unrelated to my accident. I believe the repairs were not properly handled. Originally I wasn’t going to post anything about it at all because thankfully my car is functional now and looks decent but I want to warn potential customers to be cautious, as the shop's positive reviews don't reflect the full story of my experience.
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October 2024 by Milt Jones
The service advisor kept me updated via text message throughout the repair. Received the car a couple of days earlier than the initial estimate. Review during the pick-up was complete. Happy with the repair.
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October 2024 by Nekeia Castillo
I would go back to them...professional and great work!
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September 2024 by Angela Pearl
My service was excellent and professional. Especially Tracy and Jessyca. I'm very pleased wuth the service provided. They care about their customers.
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September 2024 by Frank Shehadeh
Great service, excellent experience, and exceptional customer service!
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September 2024 by Sheral U
Great experience. Repairs were completed quickly and the work was exceptional. I'm very picky when it comes to my car. They handled everything smoothly and the car is beautiful again. My technician, Greg Frede, kept me informed throughout the entire process and was very professional. I would definitely recommend Caliber to others who need their car repaired.
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July 2024 by Ashley
The one in Fairfield is amazing. Nice polite and very informative staff. Front bumper was fixed and painted almost 1yr ago and clearoat just recently started peeling. Called caliber and they asked to look at it the next day and had me scheduled to come in to fix, at no cost to me, Within a week
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July 2024 by swampthing 1
Great service
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July 2024 by Donna Strickland
I recently had some repairs done to my vehicle at this location and could not be happier with the outcome and knowledge. Brian and Jess were truly great to work with and kept me informed at all times. I would highly recommend Caliber Collision Fairfield to everyone!
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July 2024 by Andrew
I recently had some body work done on my car, and I couldn't be happier with the results. They were incredibly professional and did an amazing job fixing the dents and scratches on my car. My car looks brand new again!
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May 2024 by Jenna Ehrhart
Great customer service
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May 2024 by Prem Dulal
Poor communication, told me my car was ready to pick up but it wasn’t. I returned rental car, now waiting for parts to fix my car.
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May 2024 by Sandeep Brahmadevara
Way to go Jessyca!! Really appreciate her and her team for giving my car back in pre-accident condition. My 9 year old daughter is very emotional with my car because the number plate has her name and it is new car, she burst into tears when our car got damaged due to an accident. She was jumping with joy when I got the car back to my home after caliber collision addressed the damages on my car. I would highly recommend this place if you need to get auto body work done, just give your car to Jessyca and stay relaxed. She will take care of it :)
