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March 2025 by Bellamei Porter
I usually have a great experience at CVS but this one was awful. I have miserable pain and the medication that can not only aid in that but prevent an infection from spreading to my brain was out of stock at my usual CVS. I changed to this one bc it’s the next closest. I went in and was told rudely and plainly without any care that my medication wasn’t ready. I brushed it off at first as I would told it’d be ready in an hour and a half. I came back a bit before closing to allow time for it to be filled. Me and about 6 others waited for 20 minutes to get help. Another pharmacist who was busy had to scream for the employee to come out and help us. It was the same rude girl who appeared out of nowhere and reluctantly helped us. Except I didn’t get my medication bc not only was it not ready.. it was out of stock!! Something she could have checked for me sooner. Now I have no idea when and how I will get my meds. Her tone was so rude and nonchalant and she was so unhelpful. I’ll never go back. If you go here I suggest using the drive thru because that lady is nice. You will have a long wait though.
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December 2024 by Myke Amend
Horrible useless phone tree, engineered to make people give up when then need to ask a simple question.
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October 2024 by Brittany Keeler
This woman working this morning 10/4/24 is very rude and inappropriate. I will never spend money at CVS again.
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May 2024 by Sharon W
Slow service constantly. If I did not have it here. But will change store location with better service
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April 2024 by Kelley Calloway
Friendly staff
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April 2024 by Jim L.
The store manager Chris provided me with great service, he was attentive to my shopping needs.
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March 2024 by LT88_
I don’t have many issues with the pharmacy like others have mentioned in their reviews. However, I agree there is room for improvement. But the employees that work up front are the worst. They act like they don’t want to be bothered. They expect people to just go to the self checkout. I had an issue at the self checkout and there is this one guy with ear buds act he didn’t see me wave to him for help. Finally another person came over but seemed annoyed that she had to help me. This is my neighborhood pharmacy and I have been going there for years. It saddens me how this place has declined.
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February 2024 by Pamela Bock
This is the second year in a row that I have had trouble getting my test strips for my diabetes because it Has to go through Medicare. I dropped it off almost 2 weeks ago and there’s a problem with it and instead of calling me they just let it sit there. This is the worst pharmacy I’ve ever dealt with
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February 2024 by Joan Juhlman
I don't shop at CVS.
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January 2024 by Kenneth Molnar
The worst customer service I've had in a while. The employees at this CVS could be replaced with an unplugged VCR and it would do a better job than them. Also, don't call them unless you'd like to sit on hold for 40 minutes.
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January 2024 by Majestic Salamander
Walk ins welcome! Nope..I patiently waited until all the customers were gone and asked to get a flu shot...they asked if i had an appointment, I said no and was told they were too busy and to just schedule an appointment online. Great thing is I have tried every day since then online and get an error that the location I selected does not have vaccines.Pharmacies are supposed to help people or care. But they def did neither for me.
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January 2024 by Kerry Burgstahler
Ken at this store is the best. His sense of humor is dry but, wonderful. Those without a sense of humor might find him unresponsive or that he does not care about customer service but he gives the best service. I asked him to hold me some ornaments so I could come back on 12/26 and get them on sale. Husband and I went the next day to get them and Ken is a man of his word. He had me and my husband cracking up. My husband and I love this guy and have only visited the store 3 times and he is by far, along with another employee who looks like he should live in Malibu, CA surfing. Deidra is a complete delight as well and assisted me numerous times in finding things in the store. Have never met the Manger, but I love his crew in the store. Have never used the pharmacy so have no opinion there. I just know if you go when Ken, Blonde Surfer guy (Sorry didn't get his name) or Deidra is there you will get great customer service.
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December 2023 by Rhianna Coon
Would be a ZERO ⭐️ but since that's not an option.Absolutely HORRIBLE. I have never seen a more incompetent pharmacy. Medicine is never in stock, or ready for that matter. And when they tell you it'll be ready one day, it actually isn't. I've been out of my medicine for over a week now because1. I moved and they wouldn't transfer my prescription to a different pharmacy2. They were out of stock and told me it'd be ready today, but when my husband just went there, guess what isn't ready!"wE wiLl hAvE iT rEaDy iN tHiRtY mInUtEs," Like I called Saturday and was told it would be ready now. And people don't have the time to wait around for the pharmacist to figure out how to do their jobs ? There has been sooo many times that my medicine hasn't been started until I WENT TO PICK IT UP, like I shouldn't have to remind you to do your job! It is just absolutely ridiculous.It's also quite pathetic that medicine TO HELP PEOPLE, is never available because of this pharmacy. I have been out of a medicine, in the past, that makes me not suicidal (AND causes major withdraws when you don't have it), and they've done nothing to have it ready, I learned from my mother that they can give emergency 3-day supply, but they didn't tell me that. I was in so much pain from not having my medicine, both mentally and physically, that I cried for 5 hours straight, just wishing I had my medicine to stop the pain.They should just close this store, make something useful out of the building.
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November 2023 by Rita Stahley
They have friendly staff at check out registers!
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November 2023 by Joseph Ezzo
2 employees both with earbuds in and couldn’t hear me. Unprofessional. Need more training. ?♂️