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April 2023 by mary hopf
Ran into a problem of my own making and Dibsies took care of it immediately. Unbelievable. what a great company
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February 2023 by Corey Lasure
Ordered a Teddy Bear for Valentine's day came in super early compared to what was expected the customizable tee shirt was cute and all well done but the stitching on the underside was a lil messed up other than that really good quality
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January 2023 by carla davison
Thank you so very much for fast delivery of the little Snuggle Doll for my Great Granddaughter. I ordered it on Dec 28 and it has arrived today on the 31st. And my Granddaughter arrives on Jan 4th! I love the quality of the doll, as well as the awesome embroidery! You all are just great, and I know my little Josie will just love Her Little Josie! Carla Davison
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November 2022 by Bobbi Greening
I ordered 2 dolls for my wonderful nieces for Christmas and they came out beautifully.. I couldn’t have asked for more!! Thank you Dibsie, job well done!! Happy holidays!
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August 2022 by gymsoc mom
I bought a backpack and lunch box combo for my niece she loves it! She received it just in time for her first day of school.
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June 2022 by emelia nolan
I ordered gifts for my godchild’s baby and accidentally put the wrong number for shipping address. I contacted customer service via email and within moments they reached out, changed it and reaffirmed they have corrected my mistake. It was so nice to feel comforted with a silly mistake on my part. Will definitely order more from here for them!
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June 2022 by Norma Freedman
Last year I purchased a personalized bookcase from Dibsie’s. It was received promptly and I was so pleased with the construction of it and the beautiful personalization that I just purchased another for a gift.The customer service is outstanding. I have been working with an employee there named Patsy. She is phenomenal. The bookcase was out of stock but she kept me informed all along until it just came back into stock today. Patsy replied to all my emails immediately. She was even so kind to rush my order so I can have it for this weekend. In a time where unfortunately customer service is lacking, Patsy has gone above and beyond to give excellent customer service. I will definitely be using Dibsie’s for all personalized gifts in the future.Excellent products, amazing customer service and an awesome employee named Patsy.Thank you.Norma
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July 2021 by Bar H.
They have the best customer service! I saw some people saying there is no phone number to reach them at but there is no need for one, I sent them a question through the chat and they responded immediately, then every time I contacted them I got a response right away. They made sure I get the doll in time for the birthday party. Pasty - you rock!
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April 2021 by anthony Miller
I purchased for my daughter's birthday. The wood is fake. It came chipped in the packaging. It's worthless furniture that will last 1 or 2 years and fill another junkyard. When I reached out to the customer service department I still have not received a response. Additionally I asked for turquoise letters and they were light blue. Very dissatisfied. Save your money.
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February 2021 by Alicia Marie
My daughter received a toy box for Xmas. Trying to put it together I broke 2 of the pieces. I contacted dibsies to order the broken parts. Of course I had intentions on paying. I spoke with patsy and sent her pictures. She assured me it was nothing to worry about that it would be taken care of. Well I received those parts today in the mail free of charge. Thank you dibsies and patsy for ur amazing customer service. My baby girl is going to be so excited when she sees it. Definitely will order from them again!!
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December 2020 by Kat
I am so impressed with Dibsies! I ordered a personalized ornament. It arrived in a beautiful gift box and the ornament is adorable! I’m excited to gift this
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December 2019 by Bambi Reid
Love the grey toy box with book storage on both ends. Goes perfectly with my son's grey furniture, in his room. I wasn't lucky enough to have my package come as early as some others but it came when they said it would. I had to contact customer service for a friend of mine, via email and they reponded rather quickly. Which made me happy because I was worried about that, considering it was email. Would definitely recommend.
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December 2019 by Robin Curtis
Great customer service and good quality product!
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May 2019 by Karyn Lemke
Had some issues but was resolved promptly. Definitely going to be looking at other products in the future. Thank you for your good business.
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April 2019 by Sillie's House
So many great choices! Was a little scared on quality ordering with out seeing it. But it came in great time and perfect condition! Excellent material, very steady an light just right for a rough and tough little!!! Big enough for toys or her blankets to drive around whole we do errands! The stitching came out exactly how they picture it ! Couldn't asked for better ! Definitely my go to gift for showers, and party's !! From bags to bears I'm never going to to run outta options!!! Even put a review on my YouTube "dibsies custom backpack" !!! Resizable , washable, and personable!!!
