-
July 2024 by brian hendrix
The experience was fantastic. The unit was very clean and your associate was very kind and helpful.
-
July 2024 by mel
Harley was perfect and very nice helping me with a ton of storage questions! highly recommend!
-
July 2024 by Anne Edwards
Kelly is awesome. She helped me get another storage but this time it was in climate control. She was nice and friendly. If I needed any help she was there to help me during business hours. I have 2 other storage units and I have had no problem.
-
July 2024 by Annette Isome
Kelly was so helpful. I will recommend anyone that is looking for a storage unit to definitely rent here.
-
June 2024 by Heidi Coots
They charge ridiculous fees even tho the unit is still in the persons possession. My unit was $95 a month but somehow ended up paying $310 for 2 months because of all the absurd fees they tacked on. After I paid the $310 the office person, they left and I couldn't get in the gate because it kept saying restricted! I had to wait for another patron to use their code to gain access to my stuff.
-
May 2024 by mike senssi
Great storage unit with great people there to help you
-
April 2024 by Brad Newman
Due to Ms. Sutherland's hard work and customer service, the quality of the Fairfield location has gone up tremendously. As a military veteran fallen on hard times, she has worked with me to provide honest information and a good attitude to help me when times are rough. I hope Prestige does everything they can to retain such a high quality employee. Thank you Prestige and Ms. Sutherland!
-
April 2024 by Anna
Booked a unit online. Got the gate code through email and unit number, came Sunday to access our unit and our gate code didn't work/ and or didn't give instructions to get into unit. Came back Tuesday during supposal office hours, door was locked and no one was in sight. Called and no answer. Watched someone else pull through the gate so their code worked, we don't have the right code I guess? How frustrating. This has been horrible and we can't get ahold of anyone. After this I WOULD NOT recommend storing here, definitely going to be in the process of getting our money back. That's IF we can get ahold of anyone.
-
April 2024 by David Donley
Very helpful and friendly
-
April 2024 by Ronald Cook
Kelly has a great personality and positive person thanks so much
-
March 2024 by Liz Stevens
it’s amazing i love this place
-
March 2024 by jeremy reidell
Do not store here. They will let ppl clip your lock and steal your things. I've been here over 5 years and am currently leaving this storage. I referred a 63 year old man to store his stuff here after his house caught on fire. They didn't even show him how to get to his storage bin. He thought it was outside. He called them several times over a period of days getting no response and when he finally did a week later they had already cut his lock and thru his stuff out and people went through it and stole anything valuable. It's really sad to see them treat a man in his 60s with a pace maker like this. They do not care about you or your property.
-
February 2024 by Steven Hodges
The ladies that took care of me were very friendly and knowledgeable
-
February 2024 by Samuel Kwaku Nkrumah
The customer service lady is Soo nice and I liked the place a lot
-
February 2024 by Dominic Tolle
Employees are always nice and inviting! Great place for storage.
