Honda of Fairfield is highly regarded for its exceptional customer service and knowledgeable staff. Customers appreciate the friendly and helpful sales team, who go above and beyond to answer questions and provide assistance. One recent buyer praised a staff member for being patient and supportive during the purchase of a new motorcycle, highlighting the staff's ability to make customers feel comfortable and valued. The service department also receives positive feedback for its efficiency and expertise. Many customers report that their motorcycles and equipment were serviced correctly the first time and within the promised time frame. The team is described as experienced and dedicated, ensuring a high-quality experience for all customers. Overall, Honda of Fairfield is recognized for its great selection of motorcycles, quads, lawn mowers, and snow blowers, making it a go-to destination for power sports needs. Customers express satisfaction with the communication and service provided, often stating they will return for future needs. The owner’s willingness to address concerns personally adds to the positive reputation of the business.
Great people; friendly and very accommodating. Very happy to have purchased from their dealership!
August 2024
Update!!! The owner ended up getting a hold of me was genuinely concerned about the situation and offered to fix the issue, I understand mistakes happen I make them just like anybody else. I wish at first it would have been different, but it is what it is and at the end of the day I’m glad the owner reached out very nice... read full comment
August 2024
Bought a 2024 foreman. Salesman Ryan was outstanding. Everyone there awesome.
