-
March 2024 by Andrew Jones
The pharmacy employee was patient and helpful.
-
March 2024 by amanda andi
Can never get things right...prescription was suppose to be filled thursday..get there tell me that they only have half the order...then when I go to pick up she tells me they don't have any at all.. and that they ordered it in stock and will have friday...here we are saturday and they never ordered it and now says monday...no apologies, just excuses...saying they have it in the system as pick up for monday...no pick up was Thursday! Then Friday! So. Asked if that's the case why does automatic system say will be ready for today before 7..again just excuses
-
January 2024 by Dean Combs
A lot of the time the service is perfectly fine. But the employee named Keith has ruined my experince many times. I am sure he is a nice person but he is completely incompetent at his job.He is extremely slow, which could be forgiven. But he has entirely halted my ability to pick up prescriptions properly because he does not know how to preform the basic task of the shop that other employees preform with ease.
-
January 2024 by JJP Mustang
UPDATE 1/24/24:Marked improvement in staffing levels and politeness of the employees. I went in today, stood in line about 10 minutes, and was still able to get a flu shot without an appointment. The brunette who administered my vaccination could not have been nicer!I hope they continue with this service since this is a VERY busy location!
-
December 2023 by Devi Khadka
One of the worse pharmacy I ever use,When I request refill of my prescription, pharmacist just put 15 days medication for 30 days. Again I request to refill my mom’s medication, they put 20 tablets instead of 120 tablets but wrote 120 on the bottle.
-
June 2023 by Rochelle M.
I'm so over going to this Kroger. The employees are just lazy. Almost every time I go here there is no carts inside. They only keep one or two check out lines open. The employees are always just standing around talking to each other. It's absolutely ridiculous the amount of poor work ethic and lack customer service here.
-
January 2023 by Coryn Schuler
So much faster and even when they were on back order on my prescription they helped me to get it from somewhere and were very kind.
-
December 2022 by Jeff Orzechowski
Have complained multiple times before, but nothing is ever done to correct this pharmacy and its shoddy service. Called in prescription 5-7 days ago, got response they needed to contact doctor. Called again today and got same response. Asked to speak to manager and got disconnected. Please get someone in this location that puts customer service priority one. Too many competitors around to continue this over such a long period of time.
-
December 2022 by Coryn Henson
So much faster and even when they were on back order on my prescription they helped me to get it from somewhere and were very kind.
-
November 2022 by Cassie Real
Terrible! Every month there is a new issue! Never the same face and the wait is ridiculous! The only response I ever get is "Sorry , I don't know"Yesterday it is 25 today I need a prior authorization but no one knows why!Go somewhere else!
-
November 2022 by Missy Cantwell
Becca in the pharmacy was so helpful and pleasant. Great service!
-
October 2022 by midwestknock
I drive all the way there from forest park and arrived at 7:51pm and they were closed..? monday 10/17/22
-
September 2022 by Rob Wilkerson
Newest Review 9/11/2022. I left a review earlier, and I’m adding more! After messing my order up on a Freestyle Libre I arrive today to get everything corrected. As I arrive a young black lady is taping up a “Closed For Lunch” note. She then States sir we are close for lunch, I ask why don’t you guys work shifts, like half of you go to lunch and then the other half go to lunch. She says it’s Kroger policy we all go to lunch at the same time, so they close the pharmacy for a half an hour in the middle of the day every day. I said I own three offices and all my employees go to lunch at different times so as not to affect the customers. She’s like we don’t do that. I’m like do you ever see Burger King or McDonald’s close down? She says that’s fast food sir! Like I guess pharmacist helpers are way higher on the eating lunch chart? Not really sure. Very few businesses close down for lunch in fact I cannot think of one other than Kroger.Old ReviewThis pharmacy is a complete disaster!!! I show up at 10:00am and the sign in the window shows "Closed?" The hours displayed on the window shows that they open at 8:00am? I call in to the pharmacy, and I'm told they are short staffed? Guess what, the whole world is short staffed! How hard would it be to put that you are OPEN inside on a note on the window? There are too many places for me to get a prescription filled and spend my money. Walgreens here I come!
-
May 2022 by Nichole Couch
I love this pharmacy! Yes you do have to wait sometimes but that's everywhere because everyone is short staffed. If you have ever had to deal with the Kroger Pharmacy on Erie and Grand then you wouldn't complain at all about waiting at this one they are way better then that Kroger's. At least you can get scripts same day here at this one. And staff has always been friendly to me. So thank you.
-
May 2022 by Anthony Helms
If I could leave zero stars I would. This place doesn't care about the patients. They don't do their jobs and they keep pushing people's medication off to the point they miss a dose. If your insurance can cover anyplace else, I would do so. Don't waste your time here.
