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December 2023 by Daniel H.
My wife recommended I take my Subaru to Pfefferle for an oil change. I also asked for a tire rotation too. They were very professional and did a excellent job for me. I am very happy with the service they provided and will make them my go to Auto service for the life of my subaru.Many thanks,Daniel H
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November 2023 by Nancy Kestermann
Needed my serpentine belt replaced, called and they got me right in and had it completed in no time. Beat the price of another local company. Will return for other services.
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November 2023 by Melody Beard
Hands down the best and most honest mechanics. We have been to In this state. Best customer service manners. Our grandjeep cherokee has been in three other shops. Where we kept having the same occurring problem. Since coming to this mechanic the issue is fixed. God bless them.
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October 2023 by Joyce Lee
I highly recommend Pfefferle for all of your car work. I only would go to the Chevrolet dealership but Pfefferle have earned my business and I found a top notch company that I feel comfortable with working on my Blazer. Don’t sleep on them and go and see them for all of your car needs. Very professional and honest.
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September 2023 by teresa lamb
Cleanest public bathroom ever. Prompt polite service. Will definitely use again. Thanks for the great service.
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September 2023 by Dwayne Cathers
Pfefferle used to be the only place I went, until they tried to con me.Took my car in to have the ac repaired, turn out it just need evacuated and recharged, $139. Not the easily 600 or more I was expecting; so I decided I would go ahead and get a coolant system flush, as I had put 50,000 and some miles on that coolant. Thats when they proceeded to call me back, first asked me why I was having a coolant flush done (just maintenance) and at that point he tried to tell me I had a major leak in my radiator, that i would need a new one, said he opened my radiator and it flooded his shop floor. I drove my car an hour and half to drop it off there (I work more than an hour from pfefferle) no issues. So I told them not to do anything, I would do that job myself if it was needed. they weren't getting a thousand dollars from me. And when I got there, they refused to show me the leak, said "oh you'll see it, its pouring out of like the right side" I get home, and my reservoir is still FULL. NO LEAKS. I immediately drove to Michigan and back the next day, and have since put another 6000 miles on my vehicle with no issues.So my car work wasn't going to be a grand, they tried to fake an issue. CROOKS.
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September 2023 by Zach Sprinkle
Took care of my Mountaineer, Ranger, and Fusion with no issues. The team has always been super responsive and I believe them to be honest and fair. Tire prices they offered were extremely competitive and the products they offer are very high quality.So far I have had them work on (at least, there is probably more..):Seal repairsTrailer hitch installStrutsStrut mountsTiresBrakesWill continue using this location for all my vehicles.
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September 2023 by Horus Vaz
Did a great job changing my tires on Labor Day weekend. Thank you for the great service.
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August 2023 by Tom Keller
Brake RepairsI brought my 2017 Equinox in for a brake inspection. I was happy to learn that the brakes were actually ok! I was impressed that i was not pressured into unnecessary repairs. I was advised I was due for a Tune up and oil change. This was suggested and no pressure was put on me. I went ahead with the suggestion and my car is running much better now. I am very happy too find a repair shop that I can trust with my car!!Services: General repairs & maintenance
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August 2023 by Jeff Chavis
Had a issue that could have been determined in a timely manner...shuffled around and forgot I was there...not going back..But there was no charge in all fairness
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June 2023 by Amber
I'm glad to have found this place, and have taken my 22-year-old truck there a handful of times now for both scheduled and emergency repairs. The team here is polite, prompt, and very caring when it comes to your vehicle. I won't be going anywhere else.
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June 2023 by square root of 1
Staff were very kind, very quick as well. Would recommend
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May 2023 by Kevin Minke
I drove up from Kentucky to look at a used car. I brought it to Pfefferle because of their reviews and I am beyond thrilled with their service. They caught some issues I didn't notice and advised I walk away from the deal. They said "we didn't even get halfway through and it's not worth it." I couldn't be happier with the service and upfront honesty.
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May 2023 by Priscilla Johnson
Excellent service honest they take care of your needs, they listen and try to help every way they can .
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April 2023 by Robert Trennepohl
Okay, this bad review is because this was not the first problem I experienced with this company.I year ago I bought tires and was told my front end was so out of alignment that I must of wreaked the car. I had not so I had alignment checked at another garage. Per fect alignment. Pfefferly acknowledged their mistake and I gave them a second chance.Last week, however, I backed my car out of the garage and saw a large oil puddle under my car! As I have my oil changes done at Pfefferly, I drove it to their shop and was told a bad drain plug gasket caused the leak. Evidently that was not there fault as they refilled my oil and somehow fixed toil leak without draining the remaining oil.No apologies or aoffers to reimburse me for cleaning up the large oil leak left on my concrete floor!Kiddy litter, Dawn and two hours or pressure washing still left a permanent oil stain.Strike Two, they are out.Service: Oil change
