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November 2023 by Kathy D.
I went to Sherwin Williams for help when I wanted to pain my cabinets. They recommended an oil based primer and Emerald paint. The VOCs in my house are so high that I am sick and my 2 cats are sick as well. Nausea, nasal congestion, coughing. The store keeps saying the smell will go away and we will be fine. I have had windows open, activated charcoal, air purifier, baking soda all over the house. It has been 2 weeks. They did not warn me of this when I purchased the product. I relied on them to do what was right. If they had told me I wouldn't have bought it. These products should be removed from the market.
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July 2023 by Linda Garvey
Tried to charge 100 dollars for white primer I can buy at Walmart or Home Depot for less than 10
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July 2023 by pohlmanb Pohlman
Wonderful customer service! Definitely recommend all my family calling this store and picking up from here! Always greeted with a smile from Steven, Luke, Dulce and Duncan and have great conversation with them
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July 2023 by Antonella Mcgreevy
Very disappointed after driving 40 minutes to pick up 5 gallon resilience discontinued paint and quoted a Price over phone for $45 got to store and they tinted it and wanted to charge me $235. Very bad customer service if it was a miscommunication, I called them 3 times. They are going to donate it instead of letting me pay the $45 I was quoted on phone. Very bad customer service in Fairfield Ohio!
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May 2023 by larry hibbard
Contractors only gone public same prices ??
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October 2022 by Tiffany B.
Bought our paint during the online sale at 40% off. Two days later they cancelled our order without reaching out to us and without a cancellation reason. Funny that they had the exact same paint PHYSICALLY IN THE STORE when they cancelled our order but at full price. Absolutely shady and unappreciated, don't trust these jerks with your money - if you HAVE to have their paint, just go through Home Depot who won't do that to you.
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May 2022 by D Harrison
Great service and no issue getting in and out
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October 2021 by Craig A. Reynolds
After waiting in line and ordering paint at home depot. Shopping for 20 minutes through out the store. Returning to the pickup window and while the little girl saw me and continued to wait on new customers, her walking through the aisles grabbing new paint for others. I stood there getting dizzy breathing through a mask. I walked out without my paint and all of the other $150.00 worth of goods in my cart.Crazy because I was one of the top 25 accounts at that particular store. I used to buy a couple thousand dollars worth of paint there a year. Home depot and behr lost a customer. When are they going to hire people again based on their ability and customer satisfaction instead of diversity. Time is money. That is why I switched my commercial business a couple of years ago to Sherwin Williams.At Sherwin I walked right in, no wait because they are fast and efficient as always for every customer. It's a better quality paint. I had only tried to purchase the paint at Home Depot because it was just white of the shelf ceiling paint for my house. Well that experience confirmed why I switched my business to Sherwin Williams a few years ago. I even saved 17 dollars at Sherwin vs Home depot. Thank you Sherwin Williams!
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June 2021 by Jason Baker
Great group of guys
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June 2021 by Samantha Puckett
The staff is super helpful and friendly. We use Sherwin Williams for our business and couldn't be happier with the service! I highly recommend them and will be a customer for life. Thank you for showing us people still care.
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May 2021 by melissa couch
Staff was very helpful
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March 2021 by Robert Boehm
Great fast friendly service
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January 2021 by Craig Reynolds
After waiting in line and ordering paint at home depot. Shopping for 20 minutes through out the store. Returning to the pickup window and while the little girl saw me and continued to wait on new customers, her walking through the aisles grabbing new paint for others. I stood there getting dizzy breathing through a mask. I walked out without my paint and all of the other $150.00 worth of goods in my cart.Crazy because I was one of the top 25 accounts at that particular store. I used to buy a couple thousand dollars worth of paint there a year. Home depot and behr lost a customer. When are they going to hire people again based on their ability and customer satisfaction instead of diversity. Time is money. That is why I switched my commercial business a couple of years ago to Sherwin Williams.At Sherwin I walked right in, no wait because they are fast and efficient as always for every customer. It's a better quality paint. I had only tried to purchase the paint at Home Depot because it was just white of the shelf ceiling paint for my house. Well that experience confirmed why I switched my business to Sherwin Williams a few years ago. I even saved 17 dollars at Sherwin vs Home depot. Thank you Sherwin Williams!
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January 2021 by Bryson Min
Luke is an extremely knowledgeable and helpful associate! Didn't know what I was looking for at all, and he was able to help me find the right paint for the job!
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December 2020 by Robyn Fair
Friendly staff ... although I was shocked to find a paint supply company that didn’t Carrie cheese cloth call or even know what it was. I’ve always bought it at paint stores
