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July 2024 by Jamie Cordray
Took my 2 granddaughters here today. Was home one hour and polish was gone. Paid $18 each. Very upset about this. They didn't even try to give them a spa experience, I will not be taking them back. I have pictures, but not sure how to post. Also workers were rude to my granddaughters.
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June 2024 by Nakia Dixon
I went into this establishment for the second time and it was short of what I expected.
I was just asked not to come back after my service and taking my $80. I was told that I was a difficult customer, picky and hard to please. I was told I scared some girls the way I talked. I didn’t disrespect anyone, nor was I mean to them. They rush you and don’t allow you to make a decision before they put you in a seat.
I went there to get my gel polish removed and get SNS on my nails. Then after speaking with the owner asking the difference in price between regular and gel polish on my toes I was trying to decided regular or gel polish. They put me in the pedicure chair and the lady was like you want gel on your toes, I asked if she could give me one more minute and asked if she could start removing the gel I already had on my toes. She got an attitude got up. Next thing I know she came back picked up her basket of tools and gave me to someone else. Cindy was really nice. The only problem I had was the drilling hurt my toes. So I asked her if she could use the file ( the polish was off at this point because she soaked it off) instead of the drill on my bare toe nail. She said it wouldn’t allow her to get all of the oils off my toes and gel polish stick is why they use the drill. So I said ok that kind a makes sense (Y’all tell me does it?) . Everything I said I asked in the form of a question. The owner I believe did my nails and I just asked her if she file the access nail on the side down a little bit more. So after that she said maybe I should go somewhere else and maybe they could do a better job. All I “asked” was for her to file the side a little more. WOW! I never been asked not to come back to a nail shop. I said you don’t want me to come back and she said no. “I will not come back” I will take my business and money elsewhere.
Quality over Quanity
I work in sales! I’m about service and acts of kindness and quality over quantity any day of the week. Treat me right! Treat others how you want to be treated. The service you give shows the level of care and quality you extend to each client. Your clients should feel like they are the most beautiful people in the world when they walk out your establishment.
From the moment I walked in this establishment I felt like just another number and $$$ signs. They are not about quality over quanity, they are about quantity over quality. Get you in and get you out so the can get the next client. All I wanted was for my nails to look pretty for Mother’s Day. I have a sick father that I’m traveling to see on his birthday tomorrow that possible won’t be here much longer with us on this earth and I was talking to another customer the whole time I was getting my nails done she was very sympathetic. Not once did my nail tech say anything nice to me not even happy Mother’s Day and she heard my whole conversation. This was part of my self-care to make me feel beautiful and look pretty. If I don’t think my nails make me feel that way then I won’t go back or refer them to anyone else, but if they do then I will refer them.
I was very hurt! I’ve never had someone tell me not to come back in all my life.
All I asked the nail tech to do was file the access nail on the sides so I wouldn’t have a hang nail and it snag on something, rip and hurt and if that was being picky and asking to much then I guess that’s what it is. I pay for excellent service, kindness and quality.
I am not hard to please! You just don’t know how to give good, kind, and quality service.
I hope that in the near future you understand that it is the service, the kindness, and quality of care that you give to someone and not the quantity, how many nails you can get done in a day. You can do that as long as you can be efficient, and give excellent service and can extend kindness to each and every customer that comes into your establishment.
You never know wh
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May 2024 by Dawn Wolfe
Had 1 person that did my nail and another took over. I was told a price 95 the lady that took over tried to say 105. When I told her I was told 95 she came back with 101 with tax. A different amount from the original. I pay she finish left to have another lady tell me I could go. Terrible cuticle care and lying about price. I have gone here several times never had an issue. I won't be returning. They are lying about price and incomplete work.
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March 2024 by Sherry Brock
Let's start off by starting with I made an appointment with them for Pedi and with full set with powder. My tech didn't speak no English and was using an app or an employee to translate. The first mistake was they put gel on my toes instead of regular polish and got charged for that. The tech was extremely rough with my massage. He must of been training because he had multiple people hovering I couldn't get the exact colors and design I wanted on my hands because he couldn't do it. And nobody offered to take his place because they closed at 7 so they were rushing to leave. My nails look terrible the shape and length is off. The actual color and distribution of the sns powder is horrendous. Never again. I paid 117 plus tip for terrible customer service and my nails.
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March 2024 by Sheila Hooker
Worst nail salon ever. The Rudest owner and people work there! No one knows how to put a tip on, the gentleman that did my granddaughters did his own thing and would NOT listen to our requests. Instead he just kept yelling in another language to other coworkers. Worst experience EVER!
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March 2024 by CL Cunningham
Great job! They just added a new client. I’m excited to go back. Great atmosphere!
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January 2024 by Jean Bear
Awesome place for nails. Very friendly techs. ?
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January 2024 by Bill Blasco
No appointment necessary. Friendly employees and reasonable prices.
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January 2024 by Jody Whisman
Been going to Snow Nails for over 20 years. They are by far the best and cleanest salon around.
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January 2024 by Charlotte Cosby
I have nothing but good things to say about snow nails especially my nail tech they are great ?
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January 2024 by Kristal Lindsey
Everyone was so nice. Asked my opinions to make sure it was what I wanted and it turned out great. Color #248 round ends.
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January 2024 by Shari Johnson
Excellent service
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January 2024 by Amy Moore
Vicki did an amazing job today getting me ready for the holidays! The best my nails have ever looked . She is super sweet and takes her job very seriously! I'll be back! I rely on Google reviews for everything that I purchase. Great job snow nails!!
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January 2024 by Amy Stumpf
I have been going here for years. I love Tina.
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January 2024 by Megan Fowler
The only place to get your nails done for a decent price
