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January 2024 by Frances knighten
Love it
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January 2024 by Marquell Dawson
So I ported my phone over to the T! Customer service was awesome & everything was done in a fast timely manner. Made my experience very easy. Thanks T-Mobile for the great sevice you provided, you guys rock!
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October 2023 by Christine Gilpin
If I could give negative stars I would. Phone transfer was taking awhile, they didn’t want to stay past closing. Made me stop the transfer, lost personal info and 80% of my photos. Said I “missed the window” for me to give the phone back. Please do not do business with them.
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April 2023 by Megan Wilking
gabby helped me get a new phone and provided amazing service with a smile ?
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March 2023 by Daniel Narvaez
The service here is the best. Thor was super helpful and upgrading my phone was the easiest it’s ever been. This store is great, I will be back soon!
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January 2023 by Travis Harris
It was fast and easy, got in and got out with what I needed
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December 2022 by Mike Boyle
Good service, would be nice to have a more selection on Android phones
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March 2022 by Meredith Land
Brady was wonderful helping us find new phones for a great price! He got us all set up and we didn't have to do anything. Can't explain how good his customer service is!!
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March 2022 by Garry Land
Orlando was an excellent help today , my wife and I walked out with brand new moto stylus and we couldn't be happier. He made our experience exceptional !
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February 2022 by Samuel Hawkins
Raymond, the store manager was extremely friendly & helpful with switching me over from sprint to t mobile & recovering my apple account & setting up my new iPhone. Would definitely recommend dealing with him & the nilles store for anything you need!
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February 2022 by Talon Wolter
The manager Chuck, was an amazing help. Very kind, personable, and professional. He quickly helped my wife and I with purchasing a new phone, while being patient while we made our decisions. He is a great man and runs his store well, and has earned my business for some time to come
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December 2021 by Lisa Brockman
Excellent customer service. All staff members are knowledgeable and friendly. Was a Verizon customer for 20 years before switching to T-Mobile a few weeks ago. Kudos to associate Ryon Tunstall for helping my husband and I make the switch and for helping to set up our new Motorola Razr phones.
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October 2021 by Gwendolyn Cannedy
The staff at T-Mobile in Fairfield Ohio is awesome Chuck is a savor The team is very knowledgeable and patience and I thank God for their patience and kindness
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September 2021 by Richard Carpenter
The guy at this location was very knowledgeable, helpful and Friendly. Milles Road, Fairfield
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September 2021 by Sean Machado
Friendly, but couldn't get a phone.I walked in ready to buy, but found they had so little in stock it was pitiful.The ONLY androids they had were a bargain $150 phone, or a $1500 flip.Nope.I don't want a "barely good for be texting" phone, and there is absolutely NO justification I can think of spending $1500 on a device that will be outdated in 4 years.
