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April 2023 by Doctor Giovanni
My wife, Lisa, visited the Merle Norman Cosmetics Studio in Fairlawn, Ohio last week (the weekday of 15 August-19 August, that is), and she was ‘greeted’ by the studio owner—Claudia, who, from what I was informed, was terribly rude. According to my wife, Claudia exhibited a rather appalling attitude and brusque behaviour; she was so ill-bred and blatantly rude, claiming that she was too busy to assist my wife. My wife, then, said that she was pretty much ‘kicked out’ of the studio - which is not only rude and disrespectful, but ill-mannered, insulting and egregiously discourteous. I am absolutely disgusted by this utterly unacceptable behaviour. Would I recommend you visit this MN Studio? Of course I flipping wouldn’t! Needless to say we will not be returning to the Fairlawn location. What rubbish!
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September 2022 by Leslie Murphree
I have shopped at Merle Norman for years. Starting at the Summit Mall location and now at the Fairlawn location on Shiawassee Ave. The owner Claudia pays attention to details & remembers the products that I’ve used through the years. The items I use are always in stock! I’ve since moved to North Carolina but travel up to Ohio on a regular basis & still continue to shop at this location. Speaking of location It’s beautiful inside & beyond comfortable to sit down & check out all the new make up items. Faithful customer ❤️ ?. Leslie M.
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September 2022 by Laura Kasner
I’ve been buying my Merle Norman makeup from the owner Claudia for over 30 years. Her store is well-stocked and clean. She always has a smile, a warm greeting and is more than willing to help me find whatever I need. Highly recommend this store.
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September 2022 by tom kasner
Our family members have been customers of Claudia's for years and she has always been wonderful and pleasant
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November 2021 by Linda Brown
Claudia is amazing!! Best cosmetic store around!
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September 2021 by Cathy K
Claudia instantly can pick the correct color of foundation and has impeccable knowledge of the products and what is best for each skin type! Wonderful service and wonderful store- has so much room and everything is displayed to see all the products! Highly recommend!
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August 2021 by Marcia Thomas
Picked up some makeup. Haven't worn in years. Owner so helpful and knowledgeable. She got all my colors immediately. Use in my family by grandma, Mom and me. Great products.
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November 2019 by KS Kelly
Great makeup. Great service.
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January 2019 by Ernell Vance
Shout out to Miss Claudia
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November 2018 by Mary Raney
shannon is great. so helpful and friendly!