-
December 2023 by Kandi C
Great, REAL shoe store with knowledgeable staff to help you fit your shoes properly and choose a style that's suited to your arch, pronation, whatever the case may be.
-
December 2023 by Lynell maenza
Shattered my ankle and it is always quite swollen and painful. Walked in to lucky Fairlawn and explained I needed something supportive that still looked nice. Gentleman said I know just the thing. He brought back a pair of ankle boots. Black, weatherproof but not too clunky. Wide opening that folds in and fastens with Velcro. And he recognized due to swelling I needed wider fit. They are so comfortable and supportive I wear nothing else. The only place I will go now.
-
December 2023 by Michael Yensen
Very nice, professionally staffed shoe store. Not your run of the mill, cheap quality chain store. Quality product and knowledge at fair prices. Mate Kovacs is the best. Spends time with you. Properly fits you. Always has a joke or story and he actually helped cure my plantar faciitis. Came back a second time with my fiance and he treated her the same. From what I seen as I walked around, I don't think you can go wrong with any sales associate at Lucky.
-
November 2023 by Morgan Senyitko
Lucky Shoes has been nothing but amazing for me! I bought my first pair of shoes from their store 1 year ago and have gone back to buy several other pairs! The staff is always very helpful and friendly, and makes sure that you are getting shoes that are the best fit for you! I love how honest they are about the shoe industry! Yes, most of their shoes are $$$, but it is worth the investment, especially if you have trouble finding shoes that are comfortable to stand in all day! As long as I can do so, I will continue to purchase shoes from them! Thank you, Lucky Shoes!!
-
November 2023 by Sonya Mattingly
Not only do my feet feel fantastic, the whole experience was great. Mate Kovacs really knows his stuff, and he has some good jokes too! All of the staff were very nice, and helpful. I will definitely be going back soon. Thank you so much!
-
October 2023 by Lion Furi
I've come here a few times previously, this is the only place my father comes to get his shoes. It's honestly amazing, Michael is such a nice guy and willing to get you the shoe that is best for you. Even if you have to wait for assistance, trust me it's so worth it. Better than Walmart, or Kohl's, or really anywhere else
-
September 2023 by James Henthorn
I'm very happy with the experience I had at lucky shoes. I was a little skeptical because of the price point. But I have been suffering with planner's fasciatis. That is chronicle for a probably the past 20 plus years. Eva helped me she had me. Try on 4 or 5 pairs of shoes. And even got me into a pair of their orthodox which seemed to be better than my custom Orthodox finally decided on a pair of hoka's clifton shoe and it's only been a few weeks, but they are amazing.
-
September 2023 by anthony baglia
I bought my 2nd pair of shoes today from Lucky Shoes and my salesman was Mate Kovacs. He was my salesman when I bought my first pair in February 2023. I kept his card because he treated me so well on my first visit to the store and I knew then that I wanted him to be my sales guy. My experience today was enjoyable. Mate is friendly, knowledgeable and knows his product well. He’s a great representative for Lucky shoes and has a great reputation. I’ve recommended Mate to family and friends and they all were pleased doing business with him. Ask for Mate Kovacs when you’re at Lucky Shoes. You’ll be glad you did
-
September 2023 by Kiwi Girl
Went in today for a new pair of walking sneakers. Michael was very helpful, knowledgeable, and informative. Talked me through a few options that would work for my issues and concerns. I took home a new pair! If you need quality shoes nowhere else to go in town!
-
September 2023 by Robert Herman
First time customer. Better than any other shoe store I've been to so far. Good selection, and guy helped me get fitted. Only time will tell if the shoe itself is high quality but I've got high hopes
-
September 2023 by marcus holleran
I chose to go to the store because it had Hoka shoes as well as Vionic shoes with the store a few doors down. Unfortunately, I ended up going two times, and both times I was unable to receive service. I was in the market for gym shoes, as well as work shoes, and each time I went they told me they didn’t have enough staff to service me. I have never been treated with such disrespect and rudeness in a retail setting in my entire life. The manager was dismissive, rude, and absolutely unwilling to assist me. That was the first time I went. The next day I tried again, and received the same response from another associate. It was 6:30 PM, they close at 7 PM, and with no one in the store and three associates on the floor, I was told that there was not enough staff to assist me in walking down to the Vionic store. I was told to come back on the weekend. I couldn’t even believe how rude, dismissive, and unhelpful every single one of the staff was, specifically the manager, each time I was there. I will never give my business to this store, and I sure hope you consider not going here if you expect good customer service.
-
August 2023 by Hedy H.
I chose to go to the store because it had Hoka shoes as well as Vionic shoes with the store a few doors down. Unfortunately, I ended up going two times, and both times I was unable to receive service. I was in the market for gym shoes, as well as work shoes, and each time I went they told me they didn't have enough staff to service me. I have never been treated with such disrespect and rudeness in a retail setting in my entire life. The manager was dismissive, rude, and absolutely unwilling to assist me. That was the first time I went. The next day I tried again, and received the same response from another associate. It was 6:30 PM, they close at 7 PM, and with no one in the store and three associates on the floor, I was told that there was not enough staff to assist me in walking down to the Vionic store. I was told to come back on the weekend. I couldn't even believe how rude, dismissive, and unhelpful every single one of the staff was, specifically the manager, each time I was there. I will never give my business to this store, and I sure hope you consider not going here if you expect good customer service.
-
August 2023 by Amy Cole
Dan did a great job helping us buy our first pair of shoes for our son!
-
July 2023 by Frank
Stood in the store for a half hour, and apparently they are too busy to even say hello. Asked the guy could I please just try on some shoes in my size, and that I didn’t help putting them on or anything, and he said ok, but still didn’t grab me any shoes to try on. Then some kid laid down on the only seat where I would be able to sit and try on shoes, which didn’t seem to bother anyone, so I left. There are better places where i can spend $200 on shoes, like Amazon, where at least I don’t have to deal with crabby, incompetent staff that can’t even take a half second to acknowledge a customer.
-
March 2023 by jay30one
Needed shoes for orthotics was helped by Dan was greeted at the door she had told me be a few mins as told few mins later Dan went above and beyond to help find what I needed Top marks for customer service ? very knowledgeable staff
