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November 2023 by Danny Hailey
Had the truck hand washed and waxed. The staff took their time and did a through job making sure to get all surfaces clean and waxed. Thank you.Services: Clay bar treatment
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October 2023 by Jack Jones
An amazing detailed waxing job. I was very pleased with the mirrored Clay Bar & Wax shine. This was my first opportunity to use Splash Car Wash and it won’t be the last. Thank you for the excellent service and the very affordable pricing.Service: Clay bar treatment
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September 2023 by Dannell Fields
It was the worst experience. I didn't have cash so I gave them a 10 dollar tip before they did it when I paid with my card. My car doesn't look like it was touched and now my touchscreen keeps messing up and my front speakers keep making horrible cracking noises. I did speak to management and they said all they do is wipe it down real quick.
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September 2023 by Tom Parker
I would NOT recommend this car wash and I will share my experience from August of 2023. My daughter took our car there and when exiting could not get the car in gear. The conveyor kept going and quickly the car behind her bumped into the back of our car. I drove to the car wash to make sure everything was ok. I spoke with about 3 employees onsite and they said they needed to look at the video and they would call me in two days. Fast forward 3 weeks. No one ever called me or reached back out. I have since talked with three friends of mine who go there. All complain how they jam cars onto that conveyor to get as many through as possible. From my perspective, there are lots of car wash options in the Fairlawn/Montrose area. Enter at your own risk - and should something happen, expect them not to care.
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August 2023 by Christopher Bergmann
Yeah this place is top notch. Some negative reviews here are fake. I think too many people from the hood came over here strolling through the wrong part of town. Trying to get some free car washes or free something, free money , free lawsuits: this place is amazing. All the bad reviews are hood rats is all. Akron has a bit of that still lingering around…unfortunately. Eventually it will weed itself out I hope.This place beats Mister Car Wash which is one the National competitor, by far much better quality.Detail shop is great! They got some professionals working there. Definitely bring your car. If you got a higher end car then mine they have a “fine detailing” . They can do everything for luxury expectations.Can do professional ceramic coating also.
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August 2023 by Stacey Vandergraff
My husband recently took his car to Splash Car Wash for an express detailing service, and we were left underwhelmed by the results. Considering the amount we pay for monthly memberships and the additional cost of detailing, we had higher expectations.Firstly, the detailing results were subpar. The car appeared only partially cleaned, with noticeable spots and missed areas. It was disappointing to see such a lack of attention to detail.Furthermore, our disappointment was compounded when we were informed that an additional $15 fee was required to clean the floor mats. As members, we had already paid $15 for the service, and being charged extra for a basic component of the car's interior felt unreasonable and unexpected.We understand that additional services may come at an extra cost, but given the amount we invest in monthly memberships and the overall detailing service, we had hoped for better results. The value for money was simply not there.Regrettably, the experience left us questioning the overall quality and fairness of the services provided by Splash Car Wash. We hope that they take this feedback into consideration and make improvements to meet customer expectations.
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August 2023 by Taylor Rubes
I finally paid my car off and brought it in for for a little splurge for the full detail. I paid under $250 for my car to look brand new! Honestly it looks better than I could have expected. For the price and service I’ll definitely be back! Everyone else I looked at was over $300 for similar detailing.
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August 2023 by Dwayne Baughman
The quality of the car wash was good. The quality of customer service was extremely disappointing. I drive a Jeep Gladiator and signed up for the monthly package. I later decide to remove the top and doors from the truck for summer and wanted to stop the monthly program until fall. I went to Manchester Rd. facility and completed the form to stop the monthly program. When I received my monthly credit card statement the next month's charge was on it. My wife called and left messages two different times and no one returned her call. I stopped by the Montrose facility and spoke to the person in the booth who assured me that he would look into it and get back to me. Never heard from him or anyone else. A few days later I stopped back and again and the person in the booth looked up my account and it was still active. He assured me that Mike would take care of it and would call me the next day. Still no credit on my credit card account. Called again and left a message with no return call. After three in person visits and three phone calls with no service, I'm now going to my credit card company to address this. I won't be back to Splash.
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July 2023 by Ryszelle Shkadron
Splash car wash is fantastic. It’s incredibly simple to just pop-in when im running errands in the area and wash my car, vacuum the mess from the kids and be on my way with the busy schedule. I am excited to try their express detailing. Highly recommend this fine establishment. Very well-run and operated, profesional and friendly staff! Give them a try if you haven’t :)
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July 2023 by Traci Taylor
I have had a membership here for almost 3 years. I called yesterday and spoke with someone about getting interior done. I have clients coming in from out of town. No mention of it being closed next 2 days. I arrive today today to find out it’s closed. Poor service.
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July 2023 by Neil K.
They refuse to offer military discounts like the other car washes do nor do they offer senior discounts. The kids with the spray guns are worthless. They spray one side of the cars while staring at their phones. Their prices have gone up and quality has plummeted.
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June 2023 by Alex Bauknecht
Expensive. Pushy about signing up for monthly package. There is a guy who sprays your door before you enter, not sure the purpose of that. I paid $4 to upgrade tire shine and it put it on about 1/4 of the wheel. All four wheels look just as bad. I won’t be backService: Auto detailing
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June 2023 by Ryan Kaskey
Took my Silverado 2017 in and had the inside detailed. Needs some love. Well splash car wash in Fairlawn did all that and more. Amazing job by the team and the truck looks brand new inside. Recommend and price for my Silverado was perfect. Get your car or truck there. Wife’s XT4 is there today.Service: Auto detailing
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May 2023 by Starlight Entertainment
I’m always very happy with the job they do on my Ford Explore ST it always looks sharp and value is greatServices: Polishing
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May 2023 by Samuel Hurley
This car wash ripped a fuel line off my Audi and the car wash said I had to prove it happened there, so I asked how can a video differentiate between fuel leaking out and the water dripping off. They said they didn't know. Now I gotta pay for a tow and clean up 30 gallons of fuel. Cancel your subscriptions with these folks, they don't care about you.
