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December 2023 by Mike Lawrence
Very Finantial
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August 2022 by Jonathan Fotis
Staff was friendly, informative and efficient!
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January 2022 by Dan T.
Worst mortgage loan company that I have ever used in my ~40 years of owning homes and rental properties. It has taken more than 2 months to get a HELOC. It was for a $40K line of credit on my primary home with nearly a 1/2 million in equity. Yet - it has been 75 days since I started the loan process. I still haven't received a wire transfer of funds from the closing last week. The loan officer I was assigned was never at work and I could never reach her. I called her supervisor and she said that this person had some personal problems. I asked her to transfer my loan to another worker - but that didn't happen. So - So - instead of taking ~45 days which is normal - I at 75 days and still counting. Avoid this company if you expect to receive funds in a reasonable amount of time.
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August 2021 by Diane L.
We were interested in one of Third Federal's products and our contact, Chrissy, made the entire process straightforward and simple. She kept us updated at every step of the way and was really above and beyond with her communication. Thank you for a great experience!
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February 2021 by Sherry S.
Why would i contact you??? You have all my info and you see how my experience was. You have all my info including my phone number. You should be reaching out to me! Absolutely ridiculous!!!!
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December 2020 by The2638
I have been banking at this location for 20 years and I always find the service very cordial and diligent. Thank you to all employees of this branch.
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October 2020 by Carey Miller
Arrived and when I walked in the door it was like a ghost town! Wasn't greeted with a hello nothing, then I waited for what seemed 15 minutes with not a word or acknowledging I was there waitinf, not even a sorry will be with you in just a few!! NOTHING!! POOR BUSINESS!!
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September 2020 by Beth James
I made an appointment with Christine at this location and when I arrived to speak about important information with her regarding a construction loan she was not there that day. Therefore, if she would've taken my information in the beginning maybe she could have rescheduled. However, she didn't and when I showed up I was given another representative to talk with who did not have a clear understanding of how construction loans worked. In the end, I was not provided with the information that I needed and will definitely be going with another lender in the future.
