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July 2021 by Samantha Herman
My fiancé and I just bought our first house and had the worst experience ever. The communication was terrible, our phone calls were ignored and we felt like we were a bother anytime we had questions. We’ll never recommend for anyone to get a house loan with US bank. When they guarantee a 30 day close don’t listen to them they’ll mess up your loan and you’ll close 2 months later. Angela Brock was unpleasant to work with. I’d give 0 stars if I could.
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June 2021 by Starry Night
I like US Bank-been with them almost my entire adult life. They have been the most fair. No hidden fees. Great overdraft protection plan. Great credit lines. It’s cool that I see the same tellers there from 10+ years ago. It’s like a family.
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May 2020 by sue snyder
This bank has fantastic customer service. Brittany went out of her way to notarize something that I needed very quickly. The lobby was closed, but I called and she let me in and was very nice and accommodating. In this age of poor customer service, I highly recommend this branch.
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June 2019 by Mark Miller
This Has to be in one of the most unpleasant us banks I've dealt with. The people in this branch is so rude I've actually considered changing banks just because of this branch when people walk in to get their checks cashed or do regular banking on the normal they're treated like criminals every time I bring a check to be cashed it feels like I'm being a interrogated I am actually afraid to go cash a check here To avoid all the interrogation
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December 2018 by Monay Slayton
NOT understanding!
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September 2017 by Alaina Rochelle
Always friendly when I go!
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May 2017 by CDNEO1
The staff is very attentive. You get prompt service to begin with. You get even faster service if you call first. I banked with US Bank since I was 18. I opened a business a couple years ago and they've been awesome.
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May 2017 by gabriel despres
Brandyn Osso was very professional knowledgeable and took all the time needed to assist me even though it wasn't a money maker for the bank. I highly recommend her for your banking needs.
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March 2017 by dprochazka
The staff at this branch are the only reason we stay with US Bank. They're always helpful and pleasant.
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December 2016 by MaryBeth DeGross
AWFUL EXPERIENCE! DO NOT GO HERE TO BANK! THESE LADIES WILL TREAT YOU LIKE LOW CLASS AND NOTHING, THEY ARE HORRIBLE TO THEIR CUSTOMERS WHO KEEP THEM EMPLOYED ABSOLUTELY AWFUL!!!!!!!!!!!
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June 2016 by Richard Thome
Great customer service, friendly people. My only bank!!
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June 2016 by Dennis Dayton
How does a large branch like this never have $5s? Very hard to get change for my business when I'm constantly being turned away because they don't have what I need.
