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March 2024 by Cristy Escobar
I wanted to exchange a sweater and they told me it couldn't be exchanged, they didn't even see the receipt ??????
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March 2024 by Mya Saintclair
I made a special trip to Summit mall to get my son shoes from here. They opened late which was fine. But the man who acknowledged me and told me they were running behind drug his feet to get the store up and running. They opened 45 minutes late after I told him that I had made the special trip to come buy my son some shoes. They have a decent selection but the customer service is not great.
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October 2023 by Oneace Carter
DESIGNER vs CHEAP (everyday clothes)I don't shop for clothes @ the mall. Most stores carry the same over priced merchandise. This store however was ? ? ? ??? Loved the shoe selections. Loved the clothing brands. Loved the layout. Prices not so much but definitely the place if u don't want to look like everyone else.
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September 2023 by christina humphrey
Store is advertising a pay now and get it delivered to the store for free promotion and it's been three weeks with no order and then when it finally came somehow my order was lost I will never order from this store again they have the nerves to blame it on FedEx smh this store is ghetto
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August 2023 by Jess Fox
Overflowing trash can and careless employee running the register resulted in my son's Jordan 4 Military Black shoes only worn twice being splattered in blue ink from a security tag. Cashier flung a ink filled security into an overflowing trash bin. It bounced onto the floor and my son stepped right onto it. These shoes sell for $535.00 in his size 12. When I informed her what happened she didn't offer to try to clean them or anything. Awesome employee at Hype was able to get some of the ink off but there is still some staining and only time will tell if the tack on the bottom missed the air cushion in the sole of his shoe. It peirced through the jump man logo on the bottom.
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August 2023 by August Slat
Trash service day before yesterday as well as today. 1 person goes on break and the other says they aren't allowed to work until the other comes back. Also, just handed shawty a pair of shoes for a price and a dude walks up asking for the price of something and she just pretended like I didn't exist anymore and helped 2 or 3 people before me. I was really confused, thinking maybe there's nothing to scan and she may have been waiting for the other dude to scan a box, but she ended up scanning them so that was just blatant disrespect. No good colorways of anything in common sizes. watching them tell people they can only try 1 shoe at a time was off-putting too, but that may be standard. Everything takes 25 minutes? just order online somewhere else and you'll get your sneakers in the mail before they help you. y'all, be blessed
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February 2023 by Adrien Hobdy
Very friendly and professional staff. Lots of cool items to choose from
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January 2023 by Chiqula Anderson
I love to get my creative socks here.
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January 2023 by PABLO ESCO
I'd like to place they got my Adidas and New York jackets and hats
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December 2022 by Peter Keating
Stopped by looking for Air Jordan 1's. Arisz (the store manager) and Ann were very friendly and made me feel welcome. Arisz made a couple trips to the back stockroom to accommodate my shoe size requests. Thank you for a great customer experience. Will be coming back soon.
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November 2022 by Chanell Robinson
Spend alot money in that store. And still have no points smh
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May 2022 by M BB
Rude, ghetto, and horrible. My husband and I stopped in today to pass time and no one greeted us. Then as we stood at check out to purchase one shirt, the pregnant light skin female didn’t say she’d be right we with us as she was helping someone else and the other male employees looked at us as if we were a bother. We couldn’t tell who worked there versus who was just hanging out. Will NOT return-the owner should be ashamed
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January 2022 by Jeremy Carter
Walked in and worker didn’t even say anything. Just stayed on his phone. This was Monday 1/17/22. Asked question and never even looked up. Unbelievable.
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January 2022 by Tammy Pringle
Saw a woman get hit in the thigh tonight by the male she was with, they entered the store and I followed. I saw the sales rep and explained what I had witnessed and offered to make a report if she wanted to call mall security. She said " naww they probably just datin'." I asked what did that have to do with anything? She said "you know how they do." I went and checked on the lady myself after her guy walked away and she said she was OK so I left the store. The worker I encountered may be getting minimum wage, obviously wasn't the most intelligent nor a mandatory reporter I suppose. Ultimately she is a dud with the attention span of a gnat. Straightening clothing took higher priority over monitoring the well being of the shopper.
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June 2021 by Marnae Boykin
Rude, ghetto, and horrible. My husband and I stopped in today to pass time and no one greeted us. Then as we stood at check out to purchase one shirt, the pregnant light skin female didn’t say she’d be right we with us as she was helping someone else and the other male employees looked at us as if we were a bother. We couldn’t tell who worked there versus who was just hanging out. Will NOT return-the owner should be ashamed
