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January 2024 by gene somerville
Great customer service ?
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December 2023 by Cristina Grace
Sylvia is the best ever! I buy all my diamonds from ZALES and she is a pleasure to be around and made me so happy with my last purchase! Beyond happy, and she picked up on my taste better than I did myself! If you want happiness, go to Sylvia in ZALES in Fairlawn!!!
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October 2023 by Kameron Gentry
Extremely kind and helpful staff. She explained everything well and made us feel confident in purchasing our engagement rings here. Their selection is beautiful, we waited to get proper rings because nothing felt like the "right fit" for such a sentimental piece of jewelery until we came here!
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August 2023 by Blue Atlas
Fantastic location with fun and helpful staff. Teresa and Sylvia were so helpful and well humored. We learned a lot.
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August 2023 by Michele Lenke
Teresa and Kate were phenomenal in so many ways!! Definitely a continued customer!!
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July 2023 by Juan R.
Teresa and Sylvia are just really amazing. They were able to help us with ring resize and a few other issues all while keeping a smile on our faces. We truly appreciate you and hope to see you very soon!
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June 2023 by Rachel Lowell
Teresa was absolutely amazing today and made my girlfriend and I so comfortable looking at rings for the first time. We’re leaving today knowing exactly what we want and had such a positive experience!
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June 2023 by Lexi Pearson
Teresa was incredibly helpful and knowledgeable. She answered questions I didn’t know I had. She made me and my girlfriend very comfortable and helped us find the rings we both love and can’t wait to wear forever.
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June 2023 by Luis R.
Teresa and Sylvia are just really amazing. They were able to help us with ring resize and a few other issues all while keeping a smile on our faces. We truly appreciate you and hope to see you very soon!
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June 2023 by Daria Icen
Teresa was amazing when my fiancé and I were purchasing my wedding band! Extremely helpful and patient, when helping us get the best deal!
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May 2023 by Taylor Manes
Teresa was a great store associate who helped us find the perfect birth stone for our daughter. Highly recommend!
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May 2023 by Christian N
This has become our favorite location. Our service this time was from Brandon and we wanted to give him recognition for taking care of all of our needs. He was outstanding! Go with confidence
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May 2023 by Lauren Fishel
Wonderful experience with Teresa! She made the process very easy and listened to what our ideas and helped us picture the ring were to be made for our mom! Very friendly, so helpful, and just as excited out the idea as we are! I would HIGHLY recommend her!
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May 2023 by Gabrielle Reeves
Brandon was extremely patient and helpful. He let us take our time and find the best necklace for our mom! I will be back to shop with him!
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May 2023 by Chase Freidel
Teresa and Christina were such a wonderful help! They went above and beyond and were extremely patient with my indecisiveness. Thank you both for your help making this first Mother’s Day so special!
