LensCrafters at 3580 Westgate is committed to providing quality eye care and a wide selection of eyewear. The staff is known for being friendly, professional, and helpful, making customers feel welcome and comfortable. Customers appreciate the quick and effective service, whether it’s repairing broken sunglasses or adjusting new glasses. Several reviews highlight staff members going beyond basic customer service, offering guidance in selecting frames and ensuring a positive experience. The team’s positive energy and teamwork create a pleasant atmosphere, making eye appointments and shopping for glasses enjoyable. The location accepts most vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision by Versant Health, and welcomes all prescriptions. With a comprehensive range of premium lens solutions and popular designer brands like Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol, LensCrafters aims to meet all eyewear needs. Overall, customers leave satisfied, often mentioning they prefer this location for its excellent service and friendly staff.
Kylie was professional and very competent — getting my glasses adjusted so they are no longer uncomfortable to wear
August 2025
Walked in because my sunglass arm had broke. I was immediately approached by Marlayna who was super helpful. She told me to come back in an hour or so and they would see what they could do. Came back and my glasses were back to normal. Thank you so much to both you and the tech who did the repair :)
August 2025
Stopped in to donate previous eyeglasses and asked if I could get some eyeglasses adjusted...Annamarie was beyond helpful...not only did she adjust 2 pair of new eyeglasses but the pair I was also wearing...this location and staff have always gone beyond the call of basic customer service....thanks again Anamarie😁
