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January 2024 by Nancy Ziros
Hi , I am just beginning to shop sports stores , as grandkids now into sports. I am not yet comfortable , nor know my way around shopping for sport stuff. Entering Rallys Fairview park.last week, a wonderful.staff person, Chase, could sense my apprehension. She encouranged me to share what I was there for. After sharing , she came up with a brillant solution/suggestion for the gift I needed. Small town caring! It was a wonderful experience! Comfort level shopping at Rallys Fairview Park. Perfect!
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January 2024 by Paul Schweinberg
Great layout and large supply of all sports merchandise. I received a beautiful, well made Browns shirt that was the incorrect size. I called and had no trouble returning it and getting the correct size. People were very curtious and knowledgeable. I highly recommend this sports store.
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January 2024 by KIM HARTMAN (bigmomma2mbb)
First time here & I was impressed by the amount of product in store. So much to look at & so many things I now want! My son bought his Dad a Joe Thomas jersey for Christmas. His Dad really liked it.
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November 2023 by Maureen McMahon
Service is great . Knowledgeable stag who directed me to online stores to complete my purchase. Easy to reach in Westgate shopping center. Parking is plentiful steps to the doors of the store.
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August 2023 by Matthew Clark
Amazing selection! More gear than anywhere I’ve seen before— a little pricey though.
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July 2023 by Rachel Gordon
We love Rally House Fairview Park! The staff are always incredibly friendly, helpful and accommodating without being pushy. Great selection!
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July 2023 by Randy L.
I notice that, when I walk into a Rally House, I'm followed around the entire store by staff. No matter which section I go to, they always position themselves where they can see what I'm doing. It makes me feel like they think I'm going to steal something. I'm a Black man, and I have things hard enough as it is without being followed around when I'm trying to have a positive shopping experience. This really needs to stop, or I won't be patronizing any Rally House stores anymore.
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June 2023 by Walter Robertson
They have everything you need from calves that Indians to Browns to Ohio State
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May 2023 by Cindy L.
My husband and I visited Cleveland over Mother's Day weekend. We stopped in on Friday to pick up some Guardians gear before Saturday's game. I was having a hard time finding the size I needed in the style I liked. The guys on staff were really helpful. They called the stadium location and had them hold the jacket I wanted for me. They also encouraged us to sign up for the rewards program to receive future discounts. Both stores were neat and well-merchandised with a good selection of products, and all of the staff members were helpful and friendly.
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April 2023 by DARKWATER WALKER
Great selection of local team gear
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February 2023 by Priyanka Patel
People working there are extremely helpful and patient. I wanted to get some ohio state sweaters for my brother and they helped me find the perfect sweaters for him.
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December 2022 by Peggy Staiger Breetz
Great place to get any OH/CLE merch! Reasonable prices and a ton of inventory! Nice staff!
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December 2022 by Peggy C.
The remodeled store is a BIG improvement. Products are spread out and easy to find. Dressing rooms are spacious and clean. Customer service is friendly and helpful.
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November 2022 by Jemy V.
Do not buy something with the possibly to return.. There policy states that if you return an item you will get a refund back to your original payment method..well I returned an item total 86.36.. 50 dollars on gift card and 36.36 on credit card so they gave me a gift card fir 86.36 and I told them of their return policy and the associate told me that's how the company does it and then joked that now I can buy more item ..I believe that's what they want you to do so it doesn't affect their bottom line .. TERRIBLE customer service....
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October 2022 by Jeff Martinelli
Went in looking for Guardians and Cavs gear. They had almost no Guardian’s gear and had way more Indians gear. I don’t understand why they are selling Indians gear at full retail. Makes zero sense. Also not everyone wants to wear crop tops. Who ever orders for you needs to reevaluate their priorities.