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August 2025 by Alison Brady
Sales associates there are horrendous, so rude. Try Sephora
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August 2025 by Kevin Henkel
Took my teenage daughter there for a haircut and couldn't be happier. The price was great and the service was outstanding. Will definitely be going back here from now on.
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August 2025 by gretchen breu
Just had the best experience here because of Alexa! I told her I needed a scent that turns heads and she instantly put me on. Love her she’s amazing
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June 2025 by Alisha Robertson
My rating is based off of the Band of fragrance they carry that is the only reason for the one star. Their customer service is horrible. The associates are not relatable, and if I am looking for personal care items to suit me, they have no knowledge of brands that fit my demographic as a black woman. Do better! Find a Black Public Relations team.!
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June 2025 by Jeff Sheldon aka Uncle Punchy
not bad , i just held her purse 😁
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June 2025 by Yara Saad
I always have the most incredible experience at Ulta Westgate, and I just have to rave about it! The store is always well-stocked with a fantastic variety of beauty products, but what truly sets it apart is the amazing staff. Employees like Ban, Jen and B who always go above and beyond to help me find exactly what I need. They are super knowledgeable about the products and offered great recommendations based on my preferences.
Not only are they friendly and approachable, but they always take the time to answer all my questions. I can't recommend Ulta Westgate enough, especially with such helpful team members!
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May 2025 by Colleen Glass
5/17/25 asked sales clerk to check if I had redeemable points towards my purchase. She simply said “no”. I asked her to check and she said oh yes $3. Gave me a very rude look and handed me receipt without saying thank you, etc. I told her I felt she was very rude and she stated I was rude for asking about the points! Unbelievable terrible customer service.
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March 2025 by Stacie Foss
Out of product I was looking for, cashier happily ordered it for me
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March 2025 by Ashley Potts
I come here a lot and I love the atmosphere and everyone that works here is always very nice and helpful! Terri is awesome she always helps me with everything and is the sweetest ever!
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March 2025 by ambra alicka
Just went there and “B” helped me everything I needed and I love all the products she recommended. Definitely suggest asking for her. She’s great.
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March 2025 by Hailey
Ally did my hair and I left feeling so confident and happy! She is attentive and dedicated to her clients! I highly recommend going to her
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September 2024 by Linda Wolin
As usual, I found everything I was looking for.
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July 2024 by Jasmine Walters
I almost never leave reviews, but what just happened was so unacceptable that I needed to. I have gone to the salon off and on throughout the years, and usually take breaks when my stylists leave. I've been working with my current stylist for several appointments now on a tricky haircut, and had an appointment today to get a touch up and also color. I was excited. However, I sat in the chair for almost a half hour before they finally called her because she wasn't there. The girl who called her let me know that apparently she's on FMLA, and her schedule should have been cancelled out. I checked online and her schedule is still up and available, which means this issue could definitely happen again. I want to make it clear that in no way do I blame my stylist. She has been a pleasure to work with, and has been so patient in helping me fine tune my cut. I was contacted last week to confirm my appointment, and I have to wonder if it was for this reason. I am so disappointed in management for not taking care of her clients so that she can take care of herself. My haircut is complicated, so finding somewhere/someone else to go to short notice is not really an option. The reason I had switched stylists to the one I've been working with is because the last place botched my cut. I'm also so incredibly frustrated that I had to sit there for that long before the issue was even noticed. I understand now why the stylist turnover rate is so high. I would leave too if management took so little care of their staff and clients.
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June 2024 by Julie Peticca
Thank you to Ban for swiftly helping me in check out and applying for a credit card that ultimately saved me $30 on the spot. Ban is very upbeat and friendly, helpful too with product advice. Another kind woman assisted me with lotion finding the most hydrating solution. Your team is five star. Thank you, Julie.
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April 2024 by Meagan Muniz
It is sad to see this location so low on inventory.
