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January 2024 by Robinson Eliezer Castañeda Garcia
Excellent Attention
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January 2024 by David Moon
Had to wait an hour just to tell they wouldn't honor my online deal for a new phone
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December 2023 by Brit Fraley
I have had 3 instances in the past 6 months where I have had to come into this location to deal with something in regards to my phone and/or plan. All 3 times I was here, a young lady named Gabby was the one who serviced/ helped me. She is the most helpful, polite, and knowledgeable employee! She deserves a raise or even a manager position if she is not already in a lead role.ATT should not and would not want to lose her! Thanks Gabby!Highly recommend this location.
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November 2023 by Ande Bigman
Came in to get some information on my account corrected after the first store put it in wrong. They got it straightened out fast and easy. Talked to them about getting an apple watch after I switched to iPhone and my Samsung watch wasn’t any good to me. They got me set up quick and easy. Great customer service in the store with no hassle and no pressure.Really glad I switched to AT&T and have these folks here to help when I need them.
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November 2023 by Korbin Hildebrand
Nick is a great employee, help me a lot with my purchase
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September 2023 by Cris Zarazua
I’m being billed $1,000 a month for 3 lines and haven’t been given access to my account so I get charged late fees. After enrolling auto pay and being told by the Tiffin Avenue MANAGER that trading in our 2 iPhones and a galaxy that it would make our bill cheaper, we’ve yet to receive any discount for this trade ins now 4 months later. I’ve spent countless hours wasting time wjth customer service and was even sent 2 new IPhones and charged for them for no reason. This place is horrible, customer service is horrible, they are trying to rob us.
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September 2023 by Jim Nulton
A young lady by the name Gabby was the most helpful person we have ever incountered EVER at AT&T we will definitely revisit with her when we are back in the area.
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September 2023 by Mahtach Dsv
The young lady in this store was very nice and helpful! Unfortunately I forgot her name!
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May 2023 by David Corbin
Fantastic! Tiffany is doing a fantastic job! I would recommend this store to anyone
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April 2023 by Ryan Clever
Best customer service I've had in a while. Employees were very kind and helpful. Didn't even charge me to transfer things to my new phone!!!
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April 2023 by Scott Dixon
Went in and upgraded my daughters phone and got her some air pod pro! Grace was extremely helpful and she was able to get me everything I needed
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April 2023 by amanda dewood
Great customer service! Always friendly and go above and beyond! Highly recommend the Findlay store!
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March 2023 by Crystal Nieves
Excellent service. Walked right and and was assisted right away. Very friendly staff ?. The cell service is amazing no problems whatsoever
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February 2023 by Kaylee Loy
Gabrielle went above and beyond to talk with customer service to make sure I got the best deal and did not get ripped off! (Insurance claim) So thankful to her! AMAZING customer service. So glad we worked with her.
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February 2023 by Mary Snodgrass
Gabby and the guy both did fantastic job! Explained and setup everything perfectly and made sure I was satisfied before leaving the store. Gabby even had time to help with the screen protector which was extremely helpful and considerate!! Thank you AT&T!!