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September 2023 by kelly taylor
Jennifer was so helpful and pleasant with my elderly mother! She took the time and thoroughly explained/answered all of her questions and made her feel comfortable.
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August 2023 by Paula F.
GREAT BANK! Extremely helpful and frendly people. Glad i switched to Premier. Website and Bill Pay is easy to use.
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December 2022 by Ron Miller
Very Helpful & Friendly!
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November 2022 by Mrs. Beane
Slowest bank ever
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March 2022 by Chad Roby
Blonde lady always gives me problems rather comeing up with new rules to refuse me service and the window or closing the closed blinds right in my face while looking into my eyes when I had a question after I received my money. Save urself the bad service and go to the two other banks in town
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November 2021 by Blake Colburn
New blonde girl is kind of rude and impatient with guests. Everyone else is super friendly and the manager always greets me with a friendly smile!
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August 2021 by Tammie Warner
Before Premier took over, First Federal employees were great! The new employees don't listen when I ask for specific bills, etc. This has been numerous times. I'm getting to the point that I'm thinking about switching!
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October 2019 by Sarah Stapley
Such a wonderful bank! The workers always have a smile on when you enter and they are always willing to help! The staff makes my visit to the bank better and better every time!
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April 2019 by roxanne luplow
Friendly knowledgeable and answers to your question !
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March 2019 by Gary Cole
Moved to First Federal several years ago when my former bank in town, obviously threw good service and maintaining a knowledgable staff out the window. I would rate all personnel that I have had the opportunity to work with at First Federal as outstanding when it comes to knowledge, service level, prompt attention, and level of courtesy.
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February 2019 by BRANDON Ludwig
Same bank as the multi million dollar company i work for so its honestly the only bank i trust anymore.
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February 2019 by Carri Vogel
Great Customer Service
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September 2017 by Valdemar Castellano
Very friendly, knowledgeable, and friendly staff took me as a customer when no other bank would. Shannon and Lacey are both very kind and helpful if you have any questions glad I bank at this location! I'd recommend them!