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December 2023 by Jay Foltz
Shawna has been excellent and easy to work with going out of her way to get things done and approved in a very timely manner!!! I would highly recommend using her for your auto loans and refinancing! She’s easy to get ahold of and does great work
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December 2023 by Natalie Brant
Love Millstream Area Credit Union on Fostoria! Always so helpful and Anne is the best personal banker! We left a big bank after 15+ years and am so glad we did!!
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December 2023 by Bryson
Horrible bank. They might as well be a big branch bank like chase. All they care about is their late fees and overdraft fees. God forbid you come up short on a bill and then BAM they hit you with MULTIPLE overdraft fees FOR EVERY TRANSACTION. Then they say “that’s just our policy” lol yeah this is a horrible bank. I’d rather bank at Hancock federal credit union.
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December 2023 by Angel Vasquez
Shawna has always helped me when in need. Very polite, and easy talk to. If your looking for a bank this is the place to go. All the member there are very welcoming and friendly!
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November 2023 by Kelsey Mccoy
Shawna was super friendly and a great help. I highly recommend her for others who need help with a loan.
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October 2023 by Sterling Silva
I have high security on my Millstream Visa. Whenever I travel I let them know where I'm going and for how long in order to avoid freeze until checked. I had done this and ran into an issue as soon as we landed at destination out of the country. The car rental said my card was processing as an invalid # and he said he tried it manually multiple times. I thought that there was an issue because my numbers are faded. Then he said it had insufficient funds. I was concerned but knew this wasn't the case & stayed calm knowing I could contact MACU in a few hours, since there was a 4 hour time difference. Luckily I was with a friend who covered the car rental. I called MACU & they confirmed that the trip notification was processed and funds were available but the card had been frozen due to the car rental agent apparently putting in the wrong code. Although I had gotten insurance he screened for a 13,000 dollar credit hold. He did actually cancel that but that flagged my security for alert & then he put in for cash advance on half the car rental fee instead of credit or debt payment which froze the card.MACU not only helped me unfreeze my card but helped me reset a pin for ATM exchanges because no banks on the island would exchange for $ without being a member. In the chaos at the airport I forgot to. Plus it saved me a bunch of extra exchange cost at airport. Thank you MACU members for making what could have been a nightmare vacation be a wonderful time.
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October 2023 by Ryan
Very rude and know it all type of people will speak to you like you are below them or are achild and not smart enough to understand how banks and money work. If you have a temporary hold and it overdrafts your account by 76 cents you will be charged an overdraft fee even though it was a temporary hold and your check is being direct deposited that day. if you have an account have fun dealing with these folks. They will rob you if you live paycheck to paycheck.
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October 2023 by Laurie Duncan
I'm proud to say that this is my credit union. They are always helpful, informative and pleasant.
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September 2023 by Abigail Dugger
Everyone is so friendly! I went in for an auto loan and Shawna did an amazing job explaining things and took the time to make sure I understand the process and everything I needed to do.
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August 2023 by Laura Dyer
Shawna did a wonderful job of responding quickly to my loan request, giving attention to detail, explaining everything thoroughly, and was friendly and personable.
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July 2023 by Madison Shaffer
I had an amazing experience getting a loan for my first car purchase! It was a quick and easy process thanks to all the help from Shawna! She got me the best deal possible on a loan and was super helpful and explained everything so that I understood it all. I highly recommend!! Thanks a bunch Shawna :) I appreciate your help and love my new car!
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July 2023 by Jenn Stillings
Shawna was absolutely amazing with us going through the process of getting a better car loan. She made us feel very welcomed and appreciated. Shawna was very quick with feedback and guidance. We look forward to working with her in many different financial aspects!
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July 2023 by Shelby Blosser
Shawna was absolutely awesome and super helpful. Very friendly place and accommodating, answering any questions I had and even got back with me after hours!
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July 2023 by Stoney Grahm
Shawna worked very hard and I am really happy with the results of the services she provided.
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May 2023 by Isaiah
Shawna Wooton is the best loan officer in town. Easy, fast, on top of everything. I’m glad I was fortunate enough to find someone to help make the whole process super easy and quick. Thank you Shawna!
