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September 2023 by Shane Keckler
Stan and Carrie are awesome Pharmacist. Never used a pharmacy that was so fast. Yet took the time to actually know you as a person. Recommend them to everyone.
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February 2022 by Angela T.
After not having any luck with various HRT medicines from my local practitioner, I was referred to Stan in Findlay, Ohio. I do not regret spending over $1,000 (insurance won't reimburse anything for non-FDA approved treatments). Nor do I regret all the drives to Findlay and feeling absolutely miserable with hot flashes for the 14 weeks that I tried Stan's various concoctions because I met some absolutely wonderful people. These folks here are the sweetest, so so soooo kind! For example, when they overcharged my credit card and I later caught it and brought it to their attention, they immediately credited my money back. Yay! When in their pharmacy I had them double-check to make sure they really gave me the corrected prescription and they didn't, they immediately admitted their mistake and had me wait while they prepared what I should have received. Yay! The two times Stan couldn't meet me as scheduled, they called me the next day to make another appointment and up until when they had to tell me they could not help me, they always took my phone calls or responded to my emails. Yay! Ultimately, after 14 weeks and $1,000 Stan said he couldn't help so I called the Cleveland Clinic. I had a 20-minute telehealth visit with an OBGYN and they called in two prescriptions. Within four days my hot flashes stopped, truly like a miracle! I don't think I would have found the Cleveland Clinic, or known how easy it is to deal with them (and insurance covered 100%) had I not gone through all of this hell with Scarbrough's.
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July 2020 by Kari B.
They compound the medicine my 4 year old son needs for his heart condition. They are okay, but I can't help but miss our pharmacy back in GA every time I interact with them. I miss a pharmacy feel where they know and seem to really care for my son and family. The pharmacy in GA asked how he was doing every time I called for a refill and went above and beyond to make sure we had our medicine in a timely manner. It also takes so long to get compounded medications here, and we live 30 minutes away so when the medications are ready on the day they say after 3, that basically means I have to wait an extra day to get the medications. I know it is a bigger town so the personal touch isn't going to be the same. I just expect too much I guess. I just told an employee my 4 year old is being admitted in the hospital and they seemed more irritated that I was calling to make sure I can get the meds sooner. I've been taught in customer service to care about people. I've worked many customer service positions, and feel more training is needed here. I mean you are working in a field where people may truly be battling things, and I just feel it takes more care and compassion. Just my feelings, it seems others may have had better experiences. Perhaps it is just that the other pharmacy was the most amazing place. Eric (the GA pharmacist) would have said he is sorry to hear that, and that he would try to get those prepared for me as soon as possible. Just miss customer service like that.
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May 2020 by Mason Mason
I’m so thankful for this compounding pharmacy. The pharmacists were so friendly and helpful! Especially being an out of state visitor and needing my Rx transferred. They took the time to talk to us, and made us feel welcomed.
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April 2020 by Melissa Blossom
THE BEST PEOPLE AND PHARMACY I HAVE EVER MET AND BEEN TO!!
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March 2020 by Sheri Sampson
everything hometown freindly
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March 2020 by Karen Brecht Rose
Awesome family owned and operated Pharmacy! Great service! Been a customer for 18 years!
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March 2020 by Greg Sampson
The staff is friendly and helpful. Not like a box store pharmacy. They have natural and holistic approach
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January 2020 by Jane Rohe
Love love love this pharmacy!!!
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November 2019 by Thuy Khe Nguyen
Exceptional service!
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January 2019 by Jessica Rohe
I love this place. Pharmacist is amazing!! Staff is very caring and they treat you like family. You don't get service like this at the big chain pharmacies. Never more than a ten minute wait and they carry all natural medicines. I'd give this place ten out of five!! Always fast, helpful and very friendly!!
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December 2018 by Jack Donnelly
I've been coming here regularly for a couple of years. The best and most knowledgeable pharmacy around!
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December 2018 by Stephanie Todd
Very caring and knowledgeable staff.
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September 2018 by Rick Davis
Knowledgeable and caring staff! I've been filling my prescriptions there for 12 +years, and have never waited more than 5 minutes for my orders.. The Scarboroughs are fantastic folks!!
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January 2018 by Tammy Monday
Its like going back to a time that people really cared. You walk in and they know your name and are happy you are there. If you can't get there ,they will bring it to you. They are all just amazing. When a pharmacy knows your illnesses and make sure your doing okay that's amazing. They don't mind talking to you when you have questions. Never been a better pharmacy.
