Extra Space Storage in Findlay, Ohio, provides a clean, secure, and well-kept self-storage facility. Reviews highlight very clean units and well-kept grounds. The customer service is frequently described as helpful, friendly, polite, and professional. Staff members are noted for being genuinely polite and for efficiently solving problems, such as assisting with access or changing a lightbulb promptly. The on-site booth allows for in-person payments, and phone representatives are helpful for processing payments. However, some reviewers note that the facility can be very dark with not enough lighting in the evening, making it difficult to see inside units. Additionally, maneuvering a large truck and trailer through the lot is reported to be extremely hard due to very tight corners between the fences and buildings. Overall, customers recommend the company for its great service and seamless experience.
They were so helpful with everything and Kim is very kind. The storage unit was clean and I didn’t have any issues. Would definitely use this place again.
August 2025
Nice Storage with unbeatable price. Nice service！
May 2025
Darren, showed up doing his rounds, stopped asked how we were doing. We lost the key to the lock, he went protocols, fixed our problem within 15 mins and we were on our way. Genuinely polite and professionally! Thank you Darren!
