Extra Space Storage in Findlay, Ohio, provides a clean, secure, and well-kept self-storage facility. Reviews highlight very clean units and well-kept grounds. The customer service is frequently described as helpful, friendly, polite, and professional. Staff members are noted for being genuinely polite and for efficiently solving problems, such as assisting with access or changing a lightbulb promptly. The on-site booth allows for in-person payments, and phone representatives are helpful for processing payments. However, some reviewers note that the facility can be very dark with not enough lighting in the evening, making it difficult to see inside units. Additionally, maneuvering a large truck and trailer through the lot is reported to be extremely hard due to very tight corners between the fences and buildings. Overall, customers recommend the company for its great service and seamless experience.
Deter was very helpful. He a real one fasho 🔥💯
May 2026
The lady that we talked to named Anne was very helpful, with getting the information we needed, if we ever need to rent a storage unit again we will be going here
May 2026
Had a small technical issue and called the local phone number. Earl from customer service helped me. He was very polite and professional!!