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November 2023 by Twiggy S.
Never did my license plate never fixed said. I got 2 keys to car. Got. The manager never. Me. Or the sales man john. Was the talent and wash and clean. It never did that either.Is how. They treat people there never help you never call you never do anything. Sad news with the Findlay Kia dealer. Everything low values. At this. Dealer ship. SAD. So said to bad. Bye peace to u stop calling and texting us. Oil change
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November 2023 by Reagan Henderson
Jerry Gerken was very pleasant and fun to be around. Great dad jokes! He got straight to the point in a way that made sense and mattered. 12/12 recommend this Location and Dealer!!!
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November 2023 by Brittani Flores
Jeff was great to work with! He helped get us what we needed at the price point that worked for us. We’re excited to have our new Kia ?
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October 2023 by Jennifer Blanton
Jerry is such a great salesman. Very honest and upfront about everything. Makes you feel important. My husband and I have bought numerous cars from him. And as always, we will continue to go to Jerry. Thanks again..?
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September 2023 by Megan H.
I was very nervous to go through the process of buying a car for the first time and I am so incredibly grateful for Pete for helping me every step of the way. I very happily drove home in a 2023 Kia Rio LX (: Thank you again Pete, you’re the best!!
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September 2023 by Stephanie Compton
I'm very happy to say that Jerry Gerken is an awesome man. After talking to my husband and finding out what I was looking for, he came through and got me the car that I wanted. It's not the blue one that I wanted but I fell in love with the silver beauty instead and I won't trade it for anything. I highly recommend that anyone looking for a great car to go to Jerry.
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August 2023 by Nikole Brock
1000% will recommend Taylor Kia- Findlay. My husband and I bought our vehicles from there and we love them! I bought my car yesterday and it was a great experience! My salesman Pete and I have been working on a new car for myself for a while and yesterday he made it happen for me! Pete you are the man!!! Thank you so much to Taylor Kia for always helping us out!
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August 2023 by Melissa Courtney
The care salesman that was working with me was only trying to sell me a car that was brand new. Even though I had told him I wanted something under $15,000. He had me test drive 3-4 cars that he wanted me to buy and then when it came to a payment he tried giving me a $500-$550 a moth car payment. So then I seen a car that was a few years older and asked about it and he said I have a car to show you that I might like and ya the outside was ok but the inside looked like complete hell. It was all torn up and looked like someone sat there and pulled all the leather off the seats. I know why he did that to push me away from looking at an older car but I knew it was a trick so that's why I left and went to a different dealership to get a car. Definitely isn't the way to go about getting someone to buy a car. But anyway thanks for doing that because if I wouldn't have walked away and went to a different lot I wouldn't have found the best car ever at an awesome price! And a payment I can actually afford!
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August 2023 by Erin Reinhart-Anez
My husband and I had the best car buying experience at the Findlay Kia dealer for my 2023 Kia Sorento SX! Journey and the whole team were absolutely wonderful to work with. They even stayed after closing to finish everything and make sure our car was detailed and ready to take home same day.
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August 2023 by Jen Fulton
I have purchased three cars from Jerry Gerken at Taylor KIA of Findlay. Jerry has been awesome to work with. He is efficient and honest. I appreciate Jerry valuing my time and not keeping me at the dealership all day.
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August 2023 by Bree Baldwin
I went in expecting a difficult experience buying my first car. Pete made the experience easy! I enjoyed my time working with Pete and would recommend to anyone considering.
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July 2023 by Craig Rennels
Buyer beware! After finding a SUV on their website with a listed MSRP I went to the dealership to check it out. I spent a considerable time looking at the vehicle without any salesman coming out to help so I went into the showroom. Numerous salespeople sitting at their desks and only one broke away from talking to his friend to help me.First issue/question I had was what the small sticker on the windshield stating the car is priced higher than the stated MSRP because it's a high demand vehicle. They wanted to jack the price up an additional $4000 over MSRP. That's deceptive advertising in my books. Show the inflated price on your website if your going to try to rip people off.My 2nd question was a simple one. The sticker stated it was set up for towing and I wanted to know if it included a factory installed hitch. The salesman had no clue and said he'd have to research that sometime. No offer to contact me with an answer just he'd have to look into it. He never offered me a business card or anything else just turned around and walked away.Do yourself a favor and avoid this dealership at all cost!
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July 2023 by Rhonda Redd
WORST CUSTOMER SERVICE OF ANY DEALERSHIP I’VE EVER SEEN!!!Paid $400 for new key fobs only to be ghosted for weeks on end about getting them while my key fob is so falling apart I can barely start the car or lock the doors!!!Called every day for weeks only to be transferred to various voicemails that promise to call you right back…..NOT ONE RETURN PHONE CALL!!Even left several emergency messages for “Carl the parts manager”…I’m wondering if he even exists?!Shameful and totally incompetent!!!!
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July 2023 by Ed K
Our salesman Pete was awesome.My sister found a car she liked and was able to get it at a reasonable price, Thanks Pete!
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July 2023 by Casey Allison
Wow what a great experience me an wife had withsalesman John Seng on the purchase of a car . All the folks here are very professional highly recommend this place .no high pressure to to deal with I give them a grade of A++++++
