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March 2024 by Jennifer Johnstone
Quick, easy, and friendly service
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March 2024 by Tyler Karhoff
Great service!
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March 2024 by Karen D
The staff at store #3859, are an asset to the company. They are friendly, efficient, extremely helpful!
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March 2024 by Miranda Verhoff
So convenient and the employees are friendly
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February 2024 by Susan Feller
I have had great service in mailing packages out of state and Amazon returns from this location . All went fast and efficiently even when they were very busy.
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January 2024 by The Manns family
Workers had much patience and kindness with the customers. Long line at the time I went in.
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January 2024 by Ashley c
If I could give this NO STARS I would. I’ve been to this location multiple times and no trouble. Always excellent service. Today an older gentleman (gray hair) said who’s next as I approached the counter to return my item, he never said anything scanned the box twice. Yes I was on the phone it’s part of “My Job” He goes to hand the “drop off package receipt” and literally throws it at me, doesn’t acknowledge me once or even look to see if I had it, I didn’t have time to grab it as he let it go. He picks it up off the counter and does it again, still doesn’t acknowledge or even look at me. I hurry to grab it so it doesn’t fall once again (I’ve literally have paid attention the whole time) As I walk away and I’m walking out the door, he says and I quote “I wish people would stay off there phones in here” To me that’s not good customer service at all considering people use there phones to scan a QR code if needed/or there job consists of them being on call and not to mention a very rude way to treat there customers as there was about five/six other people in there waiting to be helped and two more walking through the door!!
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December 2023 by Cheryl Perkins
Took great care of packages. Very helpful associates
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December 2023 by Connie Maks
I've had all positive transactions with this store.
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October 2023 by Elle Cupp
I was shocked to read these poor reviews. I come here at least twice a week to drop off packages for my small business. I always receive kind and professional customer service.
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October 2023 by Debra Pickett
When I moved here 2 years ago the employees were very friendly and courteous. I was was totally amazed by the kindness.I have been there 2 times in the past few months and they are unfriendly, not courteous they seem like they are being put out for having to help people.No, hello how can I help you, have a nice day etc.Disappointing .
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July 2023 by Louis Abraham
To get a answer on the phone is impossible. Any time of day even at 8:05 it is always voicemail. I have called at all business hours and have yet to get a live person to answer. I have before left a voicemail and not a call back. This is frustrating to have to drive there to simply see what box size they have available also to deal with the woman that is behind the counter. Her customer service voice is not a friendly one. Too bad we don't have any other options but to go across town to the UPS hub. If my business was ran this way I wouldn't have one. Maybe it's easy for them since they are the only ups store available in Findlay OhioWell whole day has passed and much to my surprise no phone call. Not surprised just sarcasm. This place is terrible plain and simple. So you asked for a email. Why? You never responded. Typical. Folks find a different way to ship these people do not care about you or anyone. Unbelievable. One more thing. Boxes at Lowe's and home Depot are honesty half the price. I paid 17+ for a 24*24*24 and seen at Lowe's 9.and changeReply about my phone call? Your people don't answer the phone there. Why don't you call them
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July 2023 by NIRAJ “NIRAJ5555” SANGHAVI
I go there all the time and Ms.Lisa is very helpful. Great service & Great staff!!
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May 2023 by Alan Woessner
Went to get passport photos and was told in no uncertain terms and quite rudely, that they don't do passport photos, even though the board clearly says "passport and ID photos" under other services.As far as I'm aware advertising a service you don't actually offer is a crime called false advertising. Think I'll take this to a lawyer.
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March 2023 by Kelli A
Drove all the way across town to send out a time sensitive package. Arrived at 2:48p (website, answering machine and sign on door confirm they close at 3:00p) to find the door locked with employees inside. They ignored my knocking and phone call. Inexcusable. Lazy. Unprofessional. Unfortunately, this is the day and age we live in where no one wants to work but complains about how they should make more money. Shaking my head...
