United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) at 229 W Main Cross St is a key organization that delivers mail and packages to every residential and business address across the country, including U.S. territories and military bases worldwide. It handles a significant portion of the world's mail, processing and delivering 47 percent of it through over 30,000 retail locations. USPS aims to provide secure, reliable, and affordable delivery services while continually working to improve customer experiences. Customers appreciate the helpfulness of staff, such as those in bulk mailing who assist with business orders. However, some reviews highlight issues with package handling. One customer noted that their mail and packages are often treated poorly, with fragile items being crushed or left in the rain, leading to disappointment and frustration. Despite these concerns, there are positive experiences too, like helpful staff members who go the extra mile to assist customers, such as a clerk who provided excellent service by helping a customer find the right shipping options and demonstrating professionalism and kindness. Overall, the USPS strives to serve millions of Americans daily, balancing the challenges of large-scale logistics with dedicated customer service. While most deliveries are successful, occasional mishandling has led to dissatisfaction among some customers.

1. Findlay, Ohio