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November 2023 by Dashania G.
On thanksgiving day I experienced a non responsive car that resulted in me having to get a jump. With it being the holiday, I had to wait until the following day to take it to Autozone to get my battery tested and to sort out the issue. When I arrived to the store I was greeted by two people and the second person at the counter assisted me. She hooked the machine up to my battery and told me that my battery was working fine and that I may be experiencing issues with my starter instead. My brain went into survival mode because I was thinking of getting back home which was two hours away, I was thinking about possible cost for the starter issue and how I would make it to work on the following day; needless to say I was in a panic! So she tells me that I may have to push some button under the hood to aid me with my issue, I asked her to show me where this button was and we went back outside to find it. While we were outside the other gentleman that was behind the counter, comes out to tell us that it was in fact an issue with my battery . Thankfully he picked up her machine and reviewed the data and was able to deduct that my battery wasn't working properly. I'm thinking of a pleasant way to end this review and I have nothing; thanks for making my blood pressure rise and then solving the problem .
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November 2023 by rob B
Bryce & Michael are great. Bryce was very helpful & polite. Those two are nice to see after work when cars do what they do. I know I will get superior customer service & parts I need. Thanks for doing such a wonderful job.
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November 2023 by Jennifer Henderson (Jen Hen)
The manager Jonathan and Co worker Michael really helped me with a new starter to a rear view mirror. I def suggest going there. I know where I will get my car help/parts from!
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September 2023 by Dennis Drenning
Very helpful but expensive
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August 2023 by Jen
Nice staff who, after playing 20 questions with their computer, was able to help me find the part I needed.
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April 2023 by Randy Wilson
AutoZone it's a good place to get Auto parts I guess but couple of the well not employees but one of the managers are dumber than a box of rocks I don't get it why they hired somebody that don't even know nothing about cars to be a managerBut we bought a duralast coil 70 80 bucks whatever was you know pretty expensive put it in the car drove it up the road 5 minutes and went out so how would you rate that I would say poor but the customer service it's great they got good people
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April 2023 by Daniel Conley
Dude was very helpful got what needed quickly
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April 2023 by Thomas Scott
Had what I needed great customer service
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April 2023 by Jim Garner Jr
Been dealing with zone for years always good
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January 2023 by chris nungester 01 (Pixel 5a)
Long time in Fostoria . Local auto parts store .
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October 2022 by Mauricio Chevez
Good service and offer military discounts
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September 2022 by Paul snyder
Despite the altinator testing fine they still exchanged it and tested that one for me before I left the store.
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July 2022 by Randell Smith
Always very helpful folks here!
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February 2022 by Cedeania Troike
They had exactly what I was looking for
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December 2021 by Melissa Fant
Herb from Fostoria Auto Zone is always so helpful! He is willing to go above and beyond for great customer service. Multiple times he has assisted me in getting what I need. I think he is a great asset to Auto Zone. I feel like people don't usually get positive things said about them enough and I just wanted to thank him for his exceptional customer service today and always.
