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November 2023 by Jamie Huffman
Sky Ramey made our car buying needs a very enjoyable experience. Very down to earth. I would send anyone to check out a vehicle with Mazdas direct. They will work with you and get you in to what you want on their lot. Finance department also a A + on working to get you where you need to be. Go see them!!
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October 2023 by Lucas Brodman
Going to this dealership was a great and easy experience! Everyone I talked to and worked with was amazing! My salesman was Ricky and he helped me get in to a vehicle when few other places couldn't! Really appreciate everyone that works at that place! I highly recommend this dealership to everyone!
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October 2023 by Chalise Bankston
I had the pleasure of speaking with Sky, she was so helpful and super nice and gave me all the information I needed while trying to narrow down my search for the perfect vehicle! I will definitely be asking for her when I return! 10/10 recommend her
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October 2023 by Fangnan Ndam
I took a bus from Michigan to Ohio to get my new car as it was the last in stock. Shawn was kind enough to come pick me up 25 minutes away. The entire team was helpful, clear and straightforward on pricing which I always appreciate!
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October 2023 by Linda Wicker
I met with sky and Sunny at 9:45 a.m. on 10/12, intending to put a deposit on a cx30 that was in transit. I drove a vehicle that I no longer trusted 80 miles to do that, hoping I would get home in one piece. I ended up driving home in a new cx30 with a beautiful interior. I also felt like the two of them read me and tailored the deal specifically to my comfort level and needs. I had assumed dealerships were prettyuch alike, but this one stands alone for customer service. Definitely stop in and see them!
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September 2023 by Abbie Boyer
I have to say Shawn Stanfield and the Mazda crew there are wonderful people. I thought I lost hope in getting help from anywhere. They brought hope in my life. They were able to find me the perfect car that is comfortable for my kids and I. There is still good people in this world, and you find them here! Highly recommend them!
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September 2023 by Nichole Mace
From the first step into the office, Ricky and the rest of the team were amazing. Very friendly , knowledgeable and personable. They worked with us to get me in the car I wanted with all the perks I desired! Very highly recommend them... I love my Mazda 3!
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August 2023 by Jesse Nguyen
We worked with Shawn, Mike, and Sunny. This place was amazing! We drove from Fort Wayne because they had a color we wanted that no one else nearby had. I had an unusual offer that required some additional work to figure out but they handled it with aplomb. Mike and Sunny took the time to respond to several emails and calls over the course of a couple of days, answering all questions and promising to find an answer if they had none. Once we got there to sign the paperwork, we were greeted by Shawn. He is very lighthearted and jovial and just a nice dude. He took the time to give us a quick rundown of the features of the vehicle, making sure we knew everything we needed to know about how to operate it. It was then revealed to us that they didn’t actually have one of the accessories that we had asked for, but they had sent someone to drive to Toledo to acquire it from another dealership, and that he would be back any minute. Talk about going above and beyond. Finally, we met with Sunny to sign all the paperwork, and she was such a joy to work with. Very personable and kind, we honestly spent half the time just talking and telling personal stories. After all was said and done, Sunny handed us the keys and we went out to the car to find Shawn running the AC to cool it down for us. We said goodbye and started the drive back to Fort Wayne.Oh, and did I mention that everyone stayed 2 hours after close to make sure we were all set and good to go? Unbelievable service!
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August 2023 by Jason & Abby Smith
We’ve been coming to Mazda Direct for the past 6 years and have great experience every time. We want to thank Ricky Jackson who made the process simple and fast. This is exactly why we keep coming back here.
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August 2023 by Brooke
Shawn Stanfield and everyone at Mazda Direct did an amazing job of helping me find the perfect new to me car. I called them one morning about a car and left that same night with an even better one than I was asking about in the first place. I highly recommend!
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August 2023 by Christine Dartt
This experience was made so much better with Richard Jackson very kind and helpful. Even did a couple things he didn't have to do but he went out if his way for me even after the deal was done. Thank you Richard!!!
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July 2023 by Jesse N.
We worked with Shawn, Mike, and Sunny. This place was amazing! We drove from Fort Wayne because they had a color we wanted that no one else nearby had. I had an unusual offer that required some additional work to figure out but they handled it with aplomb. Mike and Sunny took the time to respond to several emails and calls over the course of a couple of days, answering all questions and promising to find an answer if they had none. Once we got there to sign the paperwork, we were greeted by Shawn. He is very lighthearted and jovial and just a nice dude. He took the time to give us a quick rundown of the features of the vehicle, making sure we knew everything we needed to know about how to operate it. It was then revealed to us that they didn't actually have one of the accessories that we had asked for, but they had sent someone to drive to Toledo to acquire it from another dealership, and that he would be back any minute. Talk about going above and beyond. Finally, we met with Sunny to sign all the paperwork, and she was such a joy to work with. Very personable and kind, we honestly spent half the time just talking and telling personal stories. After all was said and done, Sunny handed us the keys and we went out to the car to find Shawn running the AC to cool it down for us. We said goodbye and started the drive back to Fort Wayne.Oh, and did I mention that everyone stayed 2 hours after close to make sure we were all set and good to go? Unbelievable service!
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July 2023 by Victoria Fillmore
Shawn Mansfield was an amazing person. He was able to get me in a new to me car. It's home and I've begun to personalize it. Him and his team were so helpful. They made me feel relaxed and not wait for hours on end to drive away in a great vehicle 2015 Chevy Equinox wahoo!!! I have already recommended Mazda in fostoria to a few friends who were looking to get a vehicle. Thanks once again Shawn.
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July 2023 by Tiffany Reinhart
Shawn was great to deal with through the whole car buying process. I purchased a 2018 Mazda CX-5 and it was exactly what I wanted and had all of the features I was looking for. He and his staff did a great job with everything.
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July 2023 by Rhonda Mcdivitt
Dear Shawn Stanfield , Thanks so much again for your help with the purchase of my Mazda CX-9 . Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends.