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March 2024 by Brian Stapleton
It was not good it used to be pretty good but now it is not good the food is terrible
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March 2024 by Clinton Booth
Great people, clean, great
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March 2024 by Lisa Sheeks
Great customer service, great food!! Free lunch and dinner free drinks!!!
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March 2024 by Laura Gerber
What a wonderful stay we had at the Drury Inn, Middletown! I almost never leave hotel reviews because, frankly, most hotels are so bland that there is almost nothing to comment on. But this hotel understands fully that a guest arrives needing rest, comfort, and a bite to eat. Dinner was delicious and the attendants (Chatara was one!) were fabulous. Our king suite was spacious, clean, and well-appointed. We didn’t use the pool or workout room but they looked clean and the water in the pool was pleasant to the touch. The elevator was back in service for our stay but even if we had to take the stairs we would have enjoyed our visit. We will certainly be back!
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March 2024 by philip enneper
Let me start off by saying this, I travel for work and I'm in a different hotel every week. If there is a connoisseur of hotels, it's me. When I got here, a gentleman by the name of Alex was able to check me in incredibly quickly despite me not having reservations. He was incredibly friendly and accommodating, the hotel itself is gorgeous. It feels clean and kept up with a long with breakfast and dinner/a bar/pool/wifi ect. If I'm ever back down near Cincinnati I'm staying here for sure.Rooms: The rooms are immaculate and they have big dispensers for your shower and bath stuff.Nearby activities: There are approximately 100 restaurants within a mile of here. If you can't find somewhere to eat, its your own faultFood & drinks: As far as hotel food goes, this place is top tier.
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February 2024 by ML B
The elevator is being replaced and out of service, and the hotel is up front about this.Some may not stay here because of this, so the hotel was not full. The area was safe and well lit. We enjoyed the quiet and lack of crowd at dinner and breakfast. The lobby was bright, the staff helpful, the room clean. The dining area was spacious, the serving area clean and inviting. The top two floors were closed off due to elevator. We stayed on the 3rd floor and using the stairs was not a problem for us.Drury has always met our expectations and this location did not disappoint.
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February 2024 by H
My new hotel to stay at. Very friendly staff, clean, buffet breakfast and dinner with 3 drinks?, very nice area with lots of food stores, restaurants. Pet friendly with lots of green space and felt safe walking my pet outside the hotel. Comfortable beds and pillows. Would be a 5 star rating but no elevator as in the process of installing a new elevator, however I new when reserving as it is noted on the website.
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February 2024 by Tony Burgess
Our recent stay at the Drury Inn Middletown fell far short of the standards we've come to expect from the Drury brand. As loyal patrons who have consistently chosen Drury locations for our travels, our experience at this particular establishment left us deeply disappointed.Upon arrival, we were informed that the elevators were out of service, despite assurances over the phone that accommodations would be made for our elderly family member. Despite arriving early as advised, we were assigned a room on the 4th floor, which posed significant challenges for our elderly mother and required us to lug all our bags up several flights of stairs.The condition of the room was appalling. It was evident that cleanliness standards were not being met, with caked-on dust visible on vents and sprinkler systems throughout the room. This lack of cleanliness was unacceptable and made our stay feel more like a nightmare than a relaxing retreat.The level of accommodation and cleanliness we experienced fell far below what we would expect from any hotel, let alone a Drury Inn. In comparison, even budget motels would have provided a more satisfactory experience.Regrettably, based on our experience, we cannot recommend the Drury Inn Middletown and will be hesitant to choose Drury locations for our future travels. We hope that management takes steps to address these issues and uphold the reputation of the Drury brand for quality and customer satisfaction.
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February 2024 by Carlos Garcia
Hard to give an objective review. Elevator was not working, but the staff tried their best to accommodate.
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February 2024 by Tim Piorkowski
My father and I stayed overnight for a day while we were in town the staff was extremely friendly and the receptionist remember my dad's name when we checked out the next day! We had an issue with something at the hotel and I reached out to the hotel and they went above expectations to make up for it! We look forward to another opportunity to stay at the drury brand!Food & drinks: The complementary kickback evening service is a great addition.Noteworthy details: Staff is expectional very friendly!
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February 2024 by Richard Alcocer
I was there for two nights just after Thanksgiving, 2023. I am low maintenance, so I had no problem with service. Check-in was easy, the room was nice and clean, it was quiet and peaceful, and the location was perfect for my needs. Breakfast was very decent and the whole facility was well-kept. I have no complaints. I will book a room here when I get up there again to visit family. Thanks to the staff for a great experience!
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January 2024 by Cindy Belvin
AMAZING SO KIND GENEROUS AND AMAZING EXPERIANCERooms: BeautifulSafety: Very secureWalkability: Can go almost anywhereFood & drinks: AMAZING FOOD AND DRINKS
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January 2024 by Gary Villers
I'm not happy with the way you have to reserve a room over the phone. You just talk to a company rep out in the world. Not a person that works in the hotel. Not happy. Elevator hasn't worked in
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January 2024 by Tony Prinsen
I like this chain. This particular location was fine and did the trick just for the night. The room could have been a bit cleaner in the details.
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January 2024 by Jessy Sanders
Great place to stay room was clean and service was great! Bartender Chatara was the best!
