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January 2025 by Meggs H
Worst bank I have ever used or been to! If you don’t get your money out they will keep it and deny you access to your funds! My husband has an account there and they won’t cash his paycheck! Deposited it and told him the funds will not be available until the middle of the month!!!! On top of it all the teller was the most uneducated and rude person that I have ever met!! She told him she couldn’t cash his payroll check because there was insufficient funds! (For the multibillion company) he called his corporate office just to be embarrassed and informed that was absolutely not true! This is the most ridiculous thing I have ever experienced. I work for a bank and all my friends and family that use fifth third will be closing accounts to insure they can have access to their money!
*** calling you will not be necessary as he went to 2 different locations and spoke with branch managers that said sorry there was nothing they can do! He has an account there and has cashed all of his payroll checks there and it’s a huge issue even single time! This has put our family in a horrible financial situation. And we will probably be speaking with an attorney since you guys are zero help!***
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January 2024 by Jessica Callahan
5/3 sucks,
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July 2023 by Golden Blue89
Absolutely HORRIBLE customer service, I would give NO stars if I could! I was in the drive through waiting for fifteen minutes while the teller talked to her coworker. I hit the "call teller" button a few times but I was ignored! I do not know her name but she had blonde hair. I am NEVER returning here again because of this! Very unprofressional!!!!
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March 2023 by Nicole Benzinger
Wait in line. Not enough bankers. Tried to do a wire transfer. Inexperienced banker calls for help and gets assistance then still denies transfer. I’ve been a 5/3 customer for 20 years. Any other branch is better than this one.
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February 2023 by Ellie W
This branch closed an account of mine with no notice and I don’t live close so I have to call and no one answers
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January 2023 by Forman Auto sales llc
Justin Sullivan is the most professional banker/ manger we have ever experienced. Had a problem with business credit card he’s very patient and willing to help ,anytime I see him in the bank he’s always trying to help someone out. we need more people like him in this world. He’s needs to be recognized for sure.
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September 2022 by Eric Riemen
Clear the air with men and children. Female offices should close on Sundays as well ?
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June 2022 by Elizabeth W
This branch closed an account of mine with no notice and I don’t live close so I have to call and no one answers
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May 2022 by Sandi Tierney
Went to the bank at 11:00 today to open an account for our grandchild. We sat out side the only bankers office for 20 minutes waiting for him to finish with his customer. The teller finally acknowledged us and then said he would not be able to help us as he was with his last appointment. This would have been nice to have known 20 minutes earlier. She clearly knew we were there the entire time as she said hello as we walked in and sat down. Poor customer service at best.
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September 2021 by Haruna Spaki
This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Murphy sherry for you have proven all what I have heard about you is the true, by investing $500 with Mrs. Murphy sherry I made $6050, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with Mia on
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November 2020 by Alec Chapman
Absolutely the best bank around. The staff is so helpful and nice!
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February 2020 by Amanda Walker
If you are looking to establish a new account, or you are looking into switching banks, I would recommend you make an appoint with Iman. She is a lovely personal banker and she is very informed and personable. I was so impressed with my service today that I wanted to leave a review in hopes this helps future customers to make the decision to bank with here. Thank you Iman and Fifth Third!
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December 2019 by Amanda Page
If you are looking to establish a new account, or you are looking into switching banks, I would recommend you make an appoint with Iman. She is a lovely personal banker and she is very informed and personable. I was so impressed with my service today that I wanted to leave a review in hopes this helps future customers to make the decision to bank with here. Thank you Iman and Fifth Third!
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December 2017 by Jessica Lynn Adams
Called to find out what I needed to open an account (dollar amount) because I couldn't find it online anywhere and received a snooty attitude in return. For a bank that advertises being a fifth third better than anyone else, they are definitely not getting my money.
