Petco is a pet store focused on health and wellness for pets and pet parents. Located at 3464 Towne Blvd in Franklin, it offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the store's emphasis on pet care, with full-service grooming, veterinarian services, and training classes available. Reviews highlight the helpfulness and friendliness of the staff, with specific mentions of employees providing excellent customer service. One customer praised an employee for her superior assistance, while another noted how kind and attentive a staff member was when helping with cat food. Customers also appreciated the care given to fish, noting that the betta fish were well looked after compared to those in other stores. While some reviewers mentioned that the store was out of stock on several items, they still found the staff knowledgeable and willing to help. Overall, Petco is recognized for its commitment to pet welfare and customer service, making it a valued resource for pet owners in the community.
It's a pet store. Have the basics, and that's about it. Could be worse. At least all the fish were alive when I was in there, so they have that going for them.
July 2024
they was quite helpful on our dogs needs and our fish tank needs.
May 2024
DeeAngela was very kind when I went in to find a different food for my young cat. She asked if she could help me find anything when I walked in, and she listened while I explained what was going on with my cat's food, and helped me pick a better option for her.
