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December 2023 by Jessica Cook
Union Savings Bank is our favorite. After trying other banks, we have been with them for over 16 years. The tellers are friendly and Patty is just amazing to work with. She is knowledgeable, kind, ready to help with whatever you need. John is great for your loan needs and they often have the best rates and lowest costs.
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October 2023 by B SNOW
Chris and Jim in the mortgage department are the best in the business. Old school with no- frills gets it done.
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November 2022 by Amanda A.
This was my first visit to this branch. I stopped to pay my mortgage while out and about down in Franklin. The lady who was working was very nice and polite. She was quick and efficient as well. Can't really comment more on that as this was a quick visit to do a quick task.
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June 2021 by Tyler A.
We were supposed to close on our house and they forgot to have us sign the pre-CD and we had to postpone our closing.
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March 2021 by Kyle Brinkman
Do not recommend , my son had Covid which caused me to miss out on work for two weeks along with just having a baby I had some over draft fees. They offered to only take care of one 30 dollar fee in this time of struggle for a lot of people. So I called a sister branch and she offered to wave them all but since my account is through franklin and Patty has to make the final call where I opened my account and she said no. Patty is a terrible person and I will be changing banks ASAP!! Just sad to see banks loving to make money off people who are struggling.
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October 2020 by Paolo The Jeweler
I am currently refinancing my house, Jim Wendel has been an incredible help, he’s professional & always respond. I highly recommend Union Savings Bank in Franklin Ohio.
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July 2020 by Kong Du
I enjoyed working with Jim at Union Savings Bank for many years with the loans. Jim has always been the best loan officer to help me answer all my questions and get me the best rate available at the time. I will continue to work with Jim for any future transactions. I would recommend Jim Wendel if you need need a loan. He will walk you through the process to ensure you are satisfied.
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July 2020 by Deborah Bryant
Just completed my third refinance with USB. Each was completed quickly and flawlessly. Jim Wendell, of the Franklin Branch, made it a breeze. I highly recommend USB.
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June 2020 by Mark S
Excellent service! Glad I was referred to Jim Wendel for our home loan. He took care of everything. Always felt like I had his full attention, and he responded quickly.
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June 2020 by James Phelps
Quick and easy refinancing with lowest available rates. Everything was smooth from start to finish.
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May 2020 by Rodger Pergram
Have done business with USB on three different occasions and with each situation have set up what we needed with Jim and then sat back while he takes care of it. All three experiences have been smooth sailing. Very pleased with their work. Would work with them again and would highly recommend. Thanks
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May 2020 by Audrey Walker
Jim was a pleasure to work with. He was efficient, thorough, honest, and FAST. Highly recommend to anyone.
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March 2020 by Jon Giltrow
Extremely friendly and courteous. My refinance was a breeze. Jim Wendel walked me through it step by step. Very professional. Definitely recommend this place.
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March 2020 by Kristi McDaniel
I was referred to Mr. Jim Wendel at USB from a friend. I called and asked him about refinancing and a few things I wanted to do. He took my info. He got back with me right away and said we can did it. He needed just a few more things from me. The refinancing process was easy and quick. I would absoluty refer anyone to call and talk to Jim and see what he can do for you!
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September 2018 by Ernie McHone
Great people. Friendly and courteous. Love working for them.
