The UPS Store in Franklin offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Reviews note the store is usually busy but the line moves quickly, with prompt and friendly service. Customers report being in and out in just a few minutes. Employees are described as friendly, helpful, hardworking, and professional, excelling in customer service and handling situations with patience. The store itself is clean and orderly. Multiple reviewers state they will return for future needs and would recommend this solid UPS Store.
I love this location! I've been here several times and the staff is always helpful, kind and patient. Bri the store manager is amazing!
August 2025
Great customer service especially from Misa she is fantastic I highly recommend her.
July 2025
Went in to drop off a package of parts - Employees were friendly and helping everyone in line quickly. I was in and out in around 7 minutes. I will use them over FedEx for my future shipping needs.
