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June 2024 by Ray Ray
Do not get at&t They had a Data breach and All my information got leaked Even my ssn.
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June 2024 by Brent Holland
Had a good experience and glad we had someone who was willing to help us
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June 2024 by Bill Lutz
Destinee was great. However I still have problems with my phone and went back and talked to the manager and she was useless. I asked for help and got none. I am a 72 year old man who relies on my phone and left the store with problems limiting my coverage and she laughed about it as I left. Totally horrible store manager. Still
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June 2024 by Michael Compliment
Very nice and helpful. Did a great job.
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May 2024 by Andrea Thurston
My screen on my phone was broken, and due to my job I need to be able to be reached. I went in a little scattered, but the young ladies were great. They calmed me down and helped me tremendously. They took their time and explained everything, I did not feel rushed. I even apologized for taking up so much of their time (2hrs) but they were so kind and said no worries we are here for you!
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April 2024 by Skye Lavelle
Awesome staff Angelina was amazing with helping me with my plan!
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April 2024 by Barry Anderson
Change into new phones has always been a high anxiety thing for me. This was the best experience ever my agent. Kaitlyn Marten was awesome and your new system that matched phone to phone was wonderful. Great experience will tell everyone.
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March 2024 by Maria Garza McNitt
She was very helpful and prompt on everything I needed and explained everything so I can understand it
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February 2024 by Daniel Valles
I was super frustrated yesterday. Dropped my phone in the toilet. Went to AT&T and met the representative destinee. From start to finish, my panic was gone. It was just a very flawless, smooth transaction. Thank you Destinee!!
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February 2024 by Paul Schmidt
The girls here are so friendly and know what they are doing
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February 2024 by Ronald Maxwell
Bought a new phone didn't use a sim card They installed the e-sim in minutes very helpful
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January 2024 by Mary Jones
I went into the fremont store today. After spending 2 days on the phone trying to switch my old number to my new phone. A lady named Angelina B. helped me. She was over the top great. Absolutely knowledgeable at what she does. Wonderful personality. Wonderful customer service..I was at my wits end , and she made my day..I walked in hating the company and because of her left so happy and satisfied..true professional in her field..I think her boss should do something special for her. Get her lunch at least. What a nice helpful patient lady!!! Mary! ☺️
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January 2024 by Buddy Haught
The store is clean and well represented. The store reps are very helpful and kind. The only problem is most of the time outside of selling products or signing up services they can’t help you fix problems with your billing or account. It’s always that you need to call Customer Service. If they made it so the reps could help you in the store it would save a lot of aggravation.
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January 2024 by Holly Stacy
Customer service rep was great. Explained things well and assisted me beyond what I expected!
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January 2024 by Kayla Sherman
terrible customer service, bad attitudes & bad management
