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March 2025 by Gerald Davidson
Shout out to John O.
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May 2024 by Connie Hartfield
Professional, friendly, knowledgeable, an saved me 5 grand, I'm happy ?
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March 2024 by Amanda Karr
I waited 20 minutes past my appointment time. It took 10 minutes to complete my tax return. And cost $316. Kinda ridiculous.
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March 2024 by Joel Reamer
The Fremont Ohio office used to be great. The last couple years its been crap. Last year we caught a mistake our preparer made that almost cost us $2000. And it was nothing but a pain today. Dropped documents off earlier this week just to stay up after I got off of work at 630 to make it there by 9 for my taxes not to be done. They looked at 1 document I turned in and didn't even enter mine or my spouses incomes for the year, or even my kids for the child tax credits. Not to mention I had an appointment with with 1 lady and showed up to a gentleman that knew nothing about my taxes just to show me she didn't enter any other information so we'd have to reschedule. We were scheduled for 5pm same day with a different gentleman. We showed up at 5 and he wasn't there so we finished signing the documents with another lady.... So to recap, we dropped our documents off days in advance. And went through 4 different people at 2 different times in the day and my taxes finally got filed... They did give us a coupon to give us a slight discount, but completely not worth it compared to the hassle. Will not be returning next year...
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February 2024 by Kelsey Kempton
Great ?
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February 2024 by Sonya Holsten
Our tax preparer was very knowledgeable and personable. It was done in a timely matter. We will be back with our tax preparer next year.
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February 2024 by Paige Hardy
Quick and easy but the prices are high
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February 2024 by Joel Hasselbach
Quick easy in and out in under 20 min.
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February 2024 by Sabrina Stine
Always glad to go here, painless and easy every year even if we have an issue kathleen was very friendly and helpful
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October 2023 by Jay Held
Why are the majority of good reviews more than 2 years old? Most bad reviews are more recent. Did HRB change hands?
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April 2023 by Ronald Miller
Very professional, friendly and helpful!
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April 2023 by Todd Saunders
Great people who care.
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April 2023 by OBkeeno
Both of my tax specialists Kathleen Wallace and Shonna Miller Cook were amazing. They explained everything and were patient and they went above and beyond to help me. They are 5 star!
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February 2023 by Aaron Sage
Very nice friendly
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May 2022 by judy askins
Awesome customer service. Been going here for years and won't go anywhere else!
