Kroger is a well-stocked grocery store that offers a wide variety of quality food and household products from trusted brands. The employees are generally helpful and professional, though some customers have reported negative experiences with certain cashiers. The store has a decent selection, but some customers prefer the old Kroger over the new one, and note that items can sometimes go out of stock quickly. While the customer service has been described as an "over-statement" by some, others have had positive experiences, such as a customer who was pleasantly surprised to find flowers for their mother during a road trip. Overall, the deals and friendly staff make Kroger a worthwhile destination for many shoppers, though the inconsistent performance of baggers can be a point of frustration.