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February 2024 by Abby Hull
Terrible customer service. Did not look at me in the eyes while talking to me. Walked away while I was talking to him.
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December 2023 by Mike Mixon
Astounding that this company wanted to charge a 75 year old woman a 15 dollar service fee to take batteries out of a garage door opener remote. Literally a 2 second job. I will never patronize this company
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October 2023 by Cheryl Barrie
Stopped in Batteries Plus at the Gahanna store to have my Watch batteries replaced. They also do key fobs. Sales associate Nick was super helpful and he was very nice! Nice location!
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August 2023 by Lane 57 Wedding Venue
The staff was amazing, knowledgeable, professional and quick with my large order! I highly recommend Battery Plus at Stoneridge!
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June 2023 by Michael Galla
I recently had an issue with the battery I purchased for my John Deere riding mower last year. The positive battery terminal melted off, so I took my battery back to the Gahanna Batteries Plus on Morse Road from where I purchased it. I was greeted immediately and asked me how they can assist me with my battery needs. I explained what happened to my battery and without hesitation they replaced my battery with a new one. I had an extremely wonderful experience and I definitely will be a returning customer for my battery needs. Thank you again Batteries Plus Gahanna StoneRidge Plaza!!!
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May 2023 by David Traynor
I was traveling with my daughter and had just picked up a rental car from the airport. When starting the car I got a "key fob battery low" warning. I had no clue where to go nor how I was going to get reimbursed from the rental company. Battery+ was suggested to me and so I went to the Gahanna, OH location. The gentleman (Christopher) that helped me was extremely quick, efficient and kind. After I mentioned I was from Seattle and this was a rental car, he said, "It's on the house." Helping me even more by avoiding having to get reimbursed. This is the sort of kindness that makes me want to go back! Highly recommend this location!
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May 2023 by Lyz Davis
Visited this location today; James was w/a customer when I came in and still made it a point to greet me. Got me the battery I needed for my key, replaced it for me and allowed me to check it to make sure it was working. This was my first time going to a Batteries Plus and based on the service I received, I will be back.
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May 2023 by Kathryn Gardner
BUYER BEWARE. Clerk changed two $1 watch batteries for me in a couple of $10 watches. And then proceeded to charge me $39, claiming store policy had changed, they no longer would do simple battery changes, and that I HAD to pay for a lifetime battery service. NEVER AGAIN WILL I VISIT THIS STORE.
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March 2023 by Marie Olon
Made the mistake of stopping here on a Sunday to get watch batteries replaced. Only one employee there, and he could not replace watch batteries. Ne advised I go to jewelry store. I have lifetime replacement atBatteries Plus!Last time, I asked for car remote batteries replaced, they told me remote needed to be reprogrammed for all high fee. Got batteries replaced at Lindsay Honda for $8.98!Store is half empty, but it's the closest to me. Boo.
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February 2023 by Tim Smith
Set up an appointment. I get there, they tell me they aren't certified to do my phone. I literally put it in the appointment on the website that it's a Samsung.
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January 2023 by Paige P.
This was such a great experience mainly because of the customer service I received today. The two gentleman working the front were immediate to responding to my concerns and taking care of the service I requested. Michael was great! He was very polite, informative, and helpful. He even helped me find a product I didn't know they carried. This is one happy girl!
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January 2023 by ilea mathis
Exemplary service and they will help you get exactly what you need. Went above and beyond the call of duty to ensure I got the correct battery installed immediately. Professional courteous and knowledgeable. This is not the first time I have visited for my battery needs. It won't be the last. Special shout-out to Michael who provided the best customer service.
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December 2022 by Jeremy Rok
Jeff is amazing employee. He needs a raise for his hard work. He took care of all my needs and was very attentive. Even went the extra mile to help me change my battery. He will be the reason I come back. Great place.
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November 2022 by Terina C.
Michael was great! My van key fob battery needed replaced and I didn't even know how to open the fob. He got the fob open and replaced the battery. He was super friendly and he was so fast! Great service.
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October 2022 by Sam
I had a great experience doing business with this store, excellent customer service, great & friendly team members that truly understand what customer service is. Nice to see that still exist in out country as customer service is quickly diminishing in America. But I am so happy to have given them my business and will bring them more business. Definitely your go-to shop for batteries. Just ask and they will help you.