Heartland Bank

Banks
Hours: Heartland Bank, a local financial institution, has received mixed reviews from its customers. While some have faced ongoing issues with account management and dormant accounts, the bank's staff, particularly at the Gahanna branch, have been praised for their dedication and willingness to resolve problems. Customers have highlighted the exceptional service provided by employees like WILL, who spent considerable time and effort to address their concerns. Additionally, the Gahanna branch has been commended for its helpful and gracious staff, who go above and beyond to assist customers. The bank's professionalism and responsiveness in handling transactions, such as closing an HELOC, have also been noted. However, one customer experienced a frustrating incident with an ATM, leading to the inconvenience of waiting for a replacement debit card. Overall, Heartland Bank's performance seems to be a mix of positive and negative experiences, with the staff's dedication and customer service being the primary strengths.

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1. Gahanna, Ohio