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February 2024 by Michael Anthony aka Tony Tanner
Julee took amazing care of us. As a small business trying to grow in this challenging economic environment, Penske has become a great partner.
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April 2023 by Thomas Donnez
Highly recommended
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April 2023 by Samuel Charap
Amazing experience
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April 2023 by Valerie Crider
Great experience.
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July 2022 by Esteban Gomez
Penske Gahanna fix my big rig trackor in one day, my truck had exposed wires from the wire harness, going to transmission to motor to def system, all wires going to computer. I had gone to several Penske garages , San Diego Penske never really got into a deep dive to find the source of the problem, salt lake City Utah Penske , were the first ones to find part of the problem, but didn't check for more exposed wires from the wire harness, which led to malfunctioning in Ohio, but so far no problems , great job Penske of Gahanna Ohio ?, the service department personal were helpful and courteous, thank you so much from legacy transportation systems truck driver.
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November 2021 by Aisha Snow
Very nice, easy to work with, convenient and really helped me out!
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October 2021 by Bhim Bhattarai
I left my semi truck for service , they did on time ,professionally. All are nice and take care of customers on perfectly.
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September 2021 by Clayton Freeman
To say this was a rip off would be nice. Picking up the truck, driving to 3 storage units in northern Columbus, parking at my house in Westerville, and driving back to drop off the truck would total all of 61 miles. I was charged for 398 miles because the rental agent Z.Dermer did not write down neither the correct miles nor the proper fuel amount; an overcharge of $101.10 when looking at the numbers. And even the agent who closed my contract, G.Helms, wrote down the wrong fuel amount. A hard lesson but one that will stick with me - never rent nor refer anyone to the location ever again. One star is too good for them.
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August 2021 by Ruby Davis
Horrible service wasted 60.00 and one hour and a half for nothing all 4 cards declined called customer support they didn’t have the ability to help me either so I wasted money in a Uber getting there and back because there system could not read cards and they wouldn’t accept cash. It’s good to no how they value your time and prepared they are to assist lack of knowledge information and ability to help I have used them before but I will not use them again that is for sure since they have no clue about there own system
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July 2021 by Klement Konomi
Nice place
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June 2021 by saira cervantes
Fast and easy to return
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May 2021 by Dave VerMeer
Great place to rent Construction equipment
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May 2021 by C
Serviced my Penske Semi very fast and wash. Thank You!
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October 2020 by Columbus Champion Delivery
Our business relies heavily on truck rentals and this Penske location has always come through for us. For the past three years, we've had outstanding customer service from their staff. But in particular, we are most pleased with Richard Roush. He is personable, professional and has always gone above and beyond our expectations. He is the number one reason why we rent from this location.
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October 2020 by Ralph Hobbs
Only place in Ohio, our company will rent or buy a truck from!!!