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December 2025 by Tiffany Craig
Marrissa, Kate, and Dula are complete lifesavers! My mom and I were 1.5 hours away from home when my car started to smoke, and I was completely unfamiliar with the city we were in. I frantically pulled into this shop, and I was immediately greeted with friendly smiles, compassion, and kindness. They immediately inspected my car, and thoroughly explained to me what was wrong with my car and what needed to be fixed. My mom and I made it home safely, and kept saying on our drive home how we were so happy we went here. I knew absolutely nothing about this place prior to my visit, but I left saying that I wish they were located in my hometown. If I ever need car work again, I would be willing to drive the 1.5 hours to have them fix my car. That’s how amazing they are.
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December 2025 by Jane Farley
My service advisor Marissa was so very helpful and kept me informed during the process. My mechanic Michael was professional, through, and timely. I am very pleased with my experience
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December 2025 by mike jarrett
conscientious
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December 2025 by Stephanie Sutton
I had a fantastic experience getting my front and back brakes replaced at Tuffy Gahanna. I arrived right when they opened, and Auto Service Advisor Marissa was immediately helpful. I explained my issue, and she quickly got my vehicle checked into the shop.
Less than an hour later, Marissa called me with the results of the brake inspection. We discussed the replacement options and pricing, and after I gave the green light, Auto Technician Robert worked his magic. In about two hours, Marissa called me back to let me know my car was ready to go!
The entire process was smooth, professional, and efficient. I truly appreciate the clear communication from Marissa and the excellent work done by Robert. Overall, it was a great experience with Tuffy, and I will definitely use their services again in the future!
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December 2025 by Ron Wade
I recently had my RAM 1500 in for brake and exhaust service and I found the Gahanna Tuffy location to be very professional, honest and fairly priced. It’s a rare and nice experience to find a trustworthy garage that does quality work and provides good value. Extra points for the friendly front desk staff. I’ll definitely be back the next time my truck needs maintenance. Highly recommended!
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December 2025 by Deshawn Bosley
Sam told me he couldn’t give me a ball part quote with the VIN. I called 3 other places they all quoted without me having to bring in the vehicle
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December 2025 by Diane Brown
They did a good job. And gave me a great rate for my tuneup. And they were respectful and attentive to me as a customer.
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November 2024 by Fred Hensley
Seamless from beginning to end.
Would definitely use them again for needs for my car
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October 2024 by Duane Hazlett
My low pressure tire light came on, I called, took me right in. All 4 tires low ( cold weather ) aired em all up and I was on my way. Great, Friendly service
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October 2024 by Coach Jumbo
The General Manager Andrew provided excellent information and service. I will definitely be back soon with my Lincoln!
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October 2024 by MARIA ELENA RODRIGUEZ
I am so grateful for the customer service the Labor mechanic the overall detail to every thing to my car NEEDED!!! Thank YOU so very MUCH !
9/15/2024
I had my brakes fixed and it was the best customer service the best work on my car ! I can't wait to take my car back so they can fix the struts! I love the system they hv ! If it's very important to fix they will let you kno right away ! I'm so happy I live in such a wonderful community and our shops especially Tuffy is the best! Ty from my ❤️
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October 2024 by Shane Caminiti
Great service. Fast and friendly
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October 2024 by Regina Webster
I am very happy with my car repair. I got a great deal using coupons. It was a win win.
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October 2024 by Lakendrick Edwards
Quick and efficient
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October 2024 by Sonia Grant
Wonderful service!!! Superior repair work! Just All Around fantastic care! Staff is kind, professional and courteous! Looove Tuffy!
