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March 2024 by Robert Dunlap
Always find more than you want... Friendly folks, clean store, deli is great!
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February 2024 by Tammi Tuggle
I don't even want to give this place 1star!! The worst place I have ever seen. Get your script called in at 9:30 AM AND CAN NOT GET IT TILL AFTER 2PM?? UGH?? THE OLDER LADY THAT WORKS THERE THAT NEVER EVER SMILES IS A TOTAL SNOB! I REALLY STARTED LIKEING LUKE BUT HE IS STARTING TO GET THE DISCOUNT DRUG BUG!!! I HATE FEELING THIS WAY ABOUT A PLACE I HAVE TO GO TO BUT DAMN.....I HAVE CALLED CORPORATE AND IT LOOKS LIKE I MIGHT HAVE TO DO IT AGAIN, DONT WANT TO THOU!! Anyone else feel the same way?
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February 2024 by Larry Milligan
Treated rhaudely in the drive thru. Went to pickup a prescription and they had the wrong insurance info for the person who had the prescription. So they wanted to do a refund from several days before where I had paid for it. Well they asked if I had the card on me it was charged to. Well yes, I carry about 6 cards so all I wanted was the last numbers. Person got rude walked away and came back and had me sign something, well they put the credit on the wrong card God bless
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November 2023 by Linda Beecham
We wanted to switch pharmacies and come here considering we have goodrx plus and no insurance it said it was the cheapest. We drove all the way to Galion to get it filled and the pharmacist even called and spoke with the Dr but still declined filling the prescription because, we've never been through them. She was very rude and her customer service skills was horrible. I'd give 0 stars if that were an option.
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November 2023 by Linda B.
I'd never filled my prescriptions there before but went there to fill one and they wouldn't fill it even after speaking with my doctor. The only reason we went there is because it gave the best rate on good rx gold. The lady at the pharmacy counter was very rude and said even though she spoke to the doctor and knows the prescription is legit she still had made the decision not to fill it considering I've never been there before. I do not recommend everything's over priced and service is terrible.
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August 2023 by Linda S
Had I known it was common practice to send scripts out to a central location to be filled for a customer who has to take several medications, I would have chosen a different pharmacy upon moving to Galion. I was a Shelby DM customer for many years and though they had their issues, this wasn't one of them or even something I have ever heard of. I have been without meds since Thursday but they "HOPE" to have them tomorrow. ? I will be looking for another pharmacy to service my scripts when refills are needed again.
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August 2023 by Kenton Carothers
I love this place I always find what I need the staff is great and helpful
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June 2023 by Jamaica Taylor
My cashier's name was Katy T. She didn't say a word to me and my significant other, and rolled her eyes even when spoken to. Also she was popping her gum rather loudly and seemed to have an attitude. If this is the great customer service I have constantly heard about at this location, than I'm highly disappointed. I would definitely have her take employee orientation again because she failed 100%. The older woman at the other register was very pleasant though, and spoke even though we weren't in her line.
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June 2023 by Cathy George
Staff is kind and helpful and has a good variety of products
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May 2023 by Michael L
Find a different Drug Mart! This is the worst one I have been in. Just the other day I went to the deli stood there for 5 minutes while one did nothing but talk to someone and the other stood there changing bowls item were in and not one time did either one said a word to me yet both looked at me and would then turn away and went back to what they were doing! I'll never go here again!
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March 2023 by Jackie E. Brake
Very professional staff. Deli has tried to get in Choc. Cream sticks in with white center, there ordering but not receiving them. I do not like the caviar fillings. Please get other kind in. Customers are waiting. Thanks.
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January 2023 by Dan Clark
1-4-23. I witnessed Cashier Traci A. Do an act of kindness today. An older lady in front of me didn't have enough cash to pay for her food items, this was not a few cents but a few dollar's. Traci A. got into her own purse and paid for the ladies shortage. Traci told the lady not to worry about it. Bless you Traci A.
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October 2022 by Kelly Adkins
The best drug store to go to. They always have my prescriptions done on time! The people that works there are always helpful and very nice!! I recommend them to everyone!!!
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October 2022 by Kaila Davis
Gone here since Drug Mart came to our town. I don't have a bad experience. It's a good store that saves you the run around.
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October 2022 by Barbara Mitchem
We love how well they take care if us. There is only 1 she is mexican american who is vert hsteful.
