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July 2025 by BMAN
I am from a town about an hour north of Pittsburgh, Pennsylvania. I was down in Vinton with a family matter. Halfway on my trip down my break started grinding. I was referred to Red's Auto, on July 1st right before the holiday weekend. I explained to him what was going on and I was only down here for a couple days. If there was any way he could fit me in Nathan said that he could definitely get me in. When I went to the shop we looked at worst case scenario. We thought that my left rear caliper was broke and he gave me a price for a caliber 4 rotors and four sets of brakes. Now any shop could have very easily said. Yep, your caliper was gone and you need four rotors and four sets of brakes. That was not the case when I went to pick up my car the next morning he said my caliper was fine. It was just stuck and just had to work with it a little bit. My front pads and front brakes were just fine. He replaced the rotors in the rear and the brakes. What he quoted me. I end up paying just half of what he quoted. I drove home 4 hours today with no issues with brakes. Car is working just fine. Nathan was able to fit me in in the last second on a holiday week and only charged me and fix what needed to be fixed. I highly recommend this place and he was a great dude to talk to while I was there.
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May 2025 by Cheesie Christ
Took my hand-me-down car for brakes and they did a great job, so I came back to replace some more parts. Both times I've been in and out the same day, which is great. Nathan is very knowledgeable, personable, and honest. I'll be taking my car back for more maintenance work I'm too lazy to do myself, even though Jeff got grease on my shifter knob.
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March 2025 by Sarah Ferrell
Awesome service! Highly recommend ❤️
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December 2024 by Allie Call
I started going to Reds downtown when it opened years ago and had great experiences, it seems to be back to that high level of expertise again since Nathan arrived. He is so knowledgeable and provides excellent customer service. Sean Call
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December 2024 by Erica Bower
Ray and Nathan are amazing! My car broke down just up the road on US 35 and was stranded. My car was towed to Red's. Found out the fuel injectors had gone bad. They ordered the part quickly (WAY faster than the dealership). I had to stay an extra day but they helped get me set up while I waited for my car. They were super patient with me knowing how stressful this all was. They went above and beyond to help me out. Praying it doesn't happen again, but I would have no problems going back to them.
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October 2024 by Max Mojo
I was travelling from Pennsylvania to Texas when my alternator died and left me stranded. The guys at Reds were EXTREMELY helpful, and went beyond my expectations to get me back on the road again.
They helped me find a nearby motel for the night, and had the repairs finished the very next morning. I am so grateful for the amazing work they did on the car, and for just being decent people helping me out when I really needed it.
Red's Auto Center will definitely be my first call when I'm in the area!
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July 2024 by Lanette Thurman
What a day! Left Indy at 3am this morning and my some hose came off. Mind you I’m with my 10 year old nephew. Called Reds to get towed, and they met me at the Love’s gas station. Spoke with Tammy, she’s terrific. John was the tow guy, he’s absolutely amazing! I was thinking about staying at a local hotel, but my sister came to pick me up. Went by the shop and my car was exactly where it was supposed to be! Car is being looked at 1st thing in the morning so I will follow up! As of now even after a very frustrating day, I feel like I had angels all around me!
July 2 - The follow up!! Got my car back the next day and it’s running fine. Made it to my destination! Overall experience was amazing! That doesn’t happen a lot in these situations! Blessed ❤️ thank you to Reds for turning a frustrating event into a great experience.
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June 2024 by jacob sparks
dump truck broke down called this company and they was right here! The worker Connor is very nice knew what he was doing DEFINITELY recommend them if your ever in need!
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June 2024 by Tony Cabrera
Drove to OH to purchase an older Jeep at the dealership and something didn’t sound right so I pulled into Red’s and Ray and Norm offered to look at it. We found several problems and when I asked how much for the inspection they said, no charge. I wish everyone could be this kind and professional. We talked a bit and they gave me a quote for what needed fixed. Thank you so much for accommodating us on such short notice at 5:00pm on a hot day!
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January 2024 by Jason Fergesen
Took my wife’s minivan in because the brakes were squealing and Ray set us up for a brake job. An hour later, he called and said the brake pads were fine and didn’t need replaced, so he cleaned them and looked everything over. When I came to pick it up, he said no charge! I asked what about labor?! He replied with “just think of us when you need something worked on”. Well I did think about it and Ray just got Red’s another lifetime customer for both our vehicles!! I always heard the horror stories of mechanics trying to get you for more than what’s actually wrong. Not Red’s! Very honest and fair. Highly HIGHLY recommend this business!
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October 2023 by Donna Zelazny
The folks at Red’s were so kind when my car broke down. I live in another state and had no idea where to take it. Red’s was highly recommended by the gentleman at the hotel and he was right! They got my car fixed quickly and even topped off the oil and changed my wiper blades while they were at it. So now I highly recommend them too!Service: Auto battery replacement
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October 2023 by James Porter
Great place to shop! when you get the chance stop by Aldi's and get the foods you need at a good price.
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October 2023 by Adeania Reynolds
Good mechanic
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September 2023 by donna mcguire
People are very nice
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September 2023 by Levan Gorgadze
You guys are amazing,