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April 2023 by William Kwak
amazing bank! great bankers, all friendly and very knowledgeable. Clean branch and well organized. Bankers always available which is hard to come by these days. I hate sitting in a bank all day, you don't have to worry about that with them. They will get you in and out and take care of everything you need.
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September 2022 by josh spaulding
Excellent customer service
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August 2022 by Brandon Carter
It is shameful how difficult it is to get money from this place. Between rude employees, not having any money in the ATM ever, not doing foreign currency exchanges, getting cash has become an exercise in futility. I've been questioning why im a chase customer. Such a shame that this is the closest one to my house.
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June 2022 by Devon plaskett
There is a male and female couple that hang around in the parking lot asking everyone for money. Going so far as to ask you to use the ATM at this branch to give them money. Someone working at this location approached and followed them long enough to warn them of police being called if they continue to harass anyone who goes to this location. I have been bugged and begged for money by there two individuals, I am extremely grateful for these employees who Went above and beyond to make sure people are safe and happy coming to this location. As well as any other location on this strip. Thank you...
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February 2022 by Chris Nall
Always friendly & quick to help.They know me AND my family by name.Typical wait times & no fuss.They treat all kinds equally well.Bankers/Tellers speak 2 languages.I’m impressed, actually.I’m not one to review things often, but I bank here for a reason.
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January 2022 by Dhaqandoor Diid
Unprofessional. Unwelcome. They don’t answer the phone to make it appointment and if you go to the branch, they will say make it appointment for tomorrow bluh bluh. The banker is seeing no one and just chilling.Truck drivers on over the road are not easy to come home everyday. We are sometimes away from home for weeks and you don’t answer the phone everyday while I’m coming home to make it appointment ahead. Stop being mean and do yourjob. That’s it.
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September 2021 by Lily M.
this branch is filled with people who do not care about others and will do the absolute bare minimum. I have been to this branch a handful of times and never once has my issue been resolved. even further, a branch manager who i was emailing in hopes to get some help, blocked me from emailing them after getting no response.
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April 2021 by Andrew McLean
I love this branch: it’s very convenient both in location and in the short time I spend waiting for the tellers to help those ahead of me. It can be busy sometimes, but only once did I have to wait for more than about ten minutes to be helped. Maybe that sounds a bit long, but that includes times with up to 12 folks ahead of me!. Usually I get helped in less than 5 minutes here & that is NOT the case at many other locations I’ve used across the city. Also, the tellers are very friendly here and seem to actually want to be helpful. I know that overall the banks are upping the customer service level, but not even Chase has such consistently nice people at every branch I’ve been to. Also I believe they all speak Spanish here and they seem perfectly comfortable speaking either English or Spanish without a problem. I Know that’s not available everywhere else.I have been with Chase for over 15 years and like it altogether; I’m not using anything more complicated than basic checking and debit card services, but it’s been 15 years of dealings with them where I have never had the slightest problem. I had so much trouble with Huntington - all caused by their own errors: in using unclear and inconsistent policies, fees, and penalty charges; their constant and sometimes appalling mathematical errors; their terrible customer service; and for their Personal Banker system where only one person has the authority to do anything to your account. -Not that I’m complaining :) At Chase I have not seen evidence of anything like what I went through at Huntington and I am most grateful.As for this branch’s bankers, I have only needed help a few times in over a dozen years here and they were quite pleasant, businesslike and helpful, one time exceptionally so. I have seen people waiting for a banker at times, but only during those times when you would expect to have to wait your turn to see one.I wanted to tell you this because I was really surprised at the low ratings and the reviews I read. I thought I should share what I have experienced to balance the discussion a bit.
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April 2021 by Gabrielle Guthrie
Not very friendly!
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May 2020 by Ray Alden
Just ok
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January 2020 by Roy M.
So thankful that this Branch was open at 8 it really save me in a tight situation please make it a point to do that more branches also the staff was very friendly very personable I was in and out no problem great Branch to go to I wasn't there during a busy time so I wasn't really able to evaluate it all that well but from what I gathered I had a good experience.it is a small location though so I can see it be difficult if there are a lot of people that came out however the location is easy to find, and plenty of parking.
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January 2020 by Raylene Jorray
Worst bank ever
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November 2019 by Daray Alex
Personal banker(she) is RUDE
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September 2019 by Sujoud Abu-Rayyan
Fast and quick! My favorite branch, well managed!!
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September 2019 by Masum Iqbal
Careless staffs. They are SUPER SLOW. NOT friendly.
