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November 2023 by S Jackson
I'm extremely happy with my new composite deck. My entire experience was exemplary from the estimate to the finished product. Rachel and Zach were responsive and always willing to answer my many questions throughout the process. Zach was very knowledgeable which helped put me at ease. Their great customer service and professionalism was greatly appreciated. I highly recommend HDL.Services: Deck installation
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September 2023 by Stephanie T
My niece had her screened-in porch completed by HDL. It is amazing. So I called to get an estimate to redo my deck. They listened to what I was looking for and made recommendations. They gave me a quote and advised me on the timeline to begin the work. They were very helpful from beginning to end and explained everything. The guys who completed my project did an excellent job. Very professional. Excellent quality of work. I love my deck. My backyard looks amazing. One of the best experiences I have had with having work done.
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August 2023 by Chuck X
I met with HDL based on positive feedback on our neighborhood Facebook page. Deck tear down and build. They listened to what I wanted to accomplish with my space and made great money saving recommendations. The workers did a fabulous job. Great quality, all permits and inspections taken cate of, and very friendly crew from office staff to the craftsman that hammered the nails. It is clear that they actually take pride in what the do and aren't just in it for the $. Lastly, they were affordable to our budget. I highly recommend HDL. Pics attached show 2 before and 3 after. I love my new space.
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August 2023 by david dygert
Had a complex deck build on a 45 degree hillside. They had to connect my existing flat yard deck with a walkway between mature pine trees so as to comply with City 'floating' deck rules. The hard part was that as we built down the hill the slope down and to sides on hill was steep and highly variable. Ended up with 5 landings total to turn corners and add steps down to new deck and then down to bottom of hill around two sides of the new deck. Deck build adjacent to a 32y old retaining wall that was very sound/solid but very much not straight nor square added difficulty. Soil conditions ranged from topsoil to clay to gravel to rock/boulders to mature tree roots. Digging post holes and locating post holes where they could be added to the fun. Took a while to finish due to terrain but they put in long hours and Saturdays to get done. Project Manager Zach worked on the fluid plan several times after build started due to site conditions that one could not forsee. If they can do this deck to my satisfaction.......I'd think most all people should be very happy with the work they get from HDL.Services: Deck installation
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August 2023 by Lynann Newsom
We had HDL do a deck and fence for us. They removed our 12x12 sunroom that was in terrible shape that was on the house when we bought it and replaced it with a 12x20 deck. They removed our small chainlink fence and replaced it with a 6ft privacy wood fence. If I was rating solely on the deck and fence then it would be a 5/5 star.However, I'm giving 4 stars due to issues with clean up and just overall respect of my property.When they removed the sunroom they left broken glass behind in a couple of places in my yard (knowing I have young kids and dogs). Rather then picking it up when it happened the crew ignored this and the next day dug holes for the fence and deck and mixed dirt in with the glass making it impossible at that point to pick it all up.When they finished building the deck they did not clean up like they should have. There was also miscommunication over a gate that should have been installed on my deck. I called Rachel and was told that they'd be back out to put the gate on and clean up. Rachel said the crew should be back to clean up and take a magnet to get any nails and such in the yard. Eric's dad came back and installed the gate and attempted to pick up as much glass (that was mixed in with mud at this point) with a shop vac as he could. He then left. Later when my husband and myself walked around the yard we found several items of trash including cans of energy drinks left by the crew. We also found an old broken hammer that was left as well as several strips of nails (sections of 12 or so that you would use in a nail gun) as well as several loose nails in the yard. We found more nails on the deck laying around.The quality of the deck is amazing. Rachel was amazing to work with and great with communication. The only issue we had was with the clean up throughout the project.Services: Deck installation
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June 2023 by Cher B
Of the 5 businesses I called to have work done on my deck, HDL was the only one to return my call. Rachael worked hard to get me worked into their schedule for an estimate and communicated with me at every step. She listened to what I needed and found a spot for me when there was a cancelation. Responsive, professional customer support at the first contact is so rare and a good indication that the subsequent support will be equally responsive. My short time line did not allow me to use their business as they were booked a couple of months out, but I would use them in the future.
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May 2023 by Julie Wuertz
HDL replaced my old wood deck with a composite deck and I absolutely love it! ❤️ I never have to worry about splinters, staining or anything!! All I have to do now is enjoy it! HDL is outstanding!Service: Deck replacement
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May 2022 by Paul Woods
HDL did an amazing job resurfacing my deck with composite. Mike and his crew were great to work with, very professional and were always on time and completed the project when they said. Communication by Eric, Rachel and all Eric's employees was truly the best I ever received by a contractor on a project this size at my home. Thanks for coming to Ross County Eric!Services: Deck remodeling
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September 2021 by Cassandra Kilgore
HDL replaced three porch columns that were rotting and falling apart. They did an outstanding job! We are so happy with the finished product. The owner’s dad and nephew completed the work and they were friendly, professional, and considerate. We will definitely reach out to HDL for any future projects we may have and will not hesitate to recommend them to our family and friends.
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January 2021 by Danielle Cottle
Would highly recommend HDL! They expanded our existing deck and did a fantastic job. They maintained the style and quality of our existing deck and were very prompt and professional. We hope to use them again in the future for additional work.
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November 2020 by Beth Uniacke
We have now used HDL twice at our old house and now our current house. We have always been impressed with their value and professionalism! They are responsive to all calls and emails. They work efficiently and with high quality. I really appreciate that their work and materials are guaranteed as well! Highly recommend!
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November 2020 by Dustin Pargeon
HDL did a great job with our composite deck. They were recommended by a friend and they did not disappoint. The quote was timely and competitive and they were true to their schedule.
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November 2020 by Jeffrey Laing
HDL did a super job building our pool deck. We had a TON of rain around the time they started, and they still were able to get the deck built in less than two weeks. A year later, it still looks good and feels solid.
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November 2020 by Bill Hayward
I had a deck installed by Eric and team just about a year ago in 2019. I am thrilled with the work done. They did a fantastic job and kept me informed every step of the way. I had plenty of questions also, and they patiently provided clear answers, always making sense. Fast and very solid work, and the yard was very clean after they left. I definitely recommend!
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September 2020 by John Strawn
We chose Harrington Decks and Landscaping to add railings to our existing porch and replace our deck and fence. We checked with a lot of outfits and HDL is very competitively priced. HDL took care of all permits and inspections and they were flexible and easy to work with throughout the project. Eric, the proprietor, is accessible and friendly. He listened to what we wanted, helped us think through our options, and delivered. As with any large project, there were some small course corrections, but the crew made it right immediately and without hesitation or complaint. The work quality is high; Zach in particular is a real craftsman. After a month or two we noticed some minor things that needed follow up, and HDL quickly came back out to address them with no hassle. The crew was considerate and cleaned up pretty well when the job was done. We love recommending HDL to the neighbors - we are constantly getting asked who did the work. The scale of our project and the horror stories we've heard about similar projects made us nervous going in, but Eric and HDL delivered the best experience we could have asked for. We are pleased to highly recommend HDL.
