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March 2024 by Lay Quiroz
I've gone to this kroger my whole childhood and never had an issue until today. I wanted to try the hot combos of wings they can make, there was a sign that that said the Deli was closed so I asked Kathy if it applied to that service too. The negative attitude started with how she asked to speak louder for her to hear, and continued throughout the ordering process. Another customer came up in the middle of this and Kathy had all smiles for them. I don't know what was different as a customer about me to Kathy compar3d to the other.
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March 2024 by Diana Spillman
It was krogers
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March 2024 by Robert Barnett
Great place to shop for food and you can use your Kroger card to get a discount at shell
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March 2024 by Annie Imber
MOLD!!!!!!!Every time I’ve gone into this kroger, I’ve always noticed bad smells when I open up the fridge doors. I’ve noticed mold in multiple spots (juice aisle, yogurt aisle), and I finally snapped a picture to post a review. This was last week (2/26/24) when I opened up the fridge to the yogurt section… you can clearly see there’s MOLD and other sanitary issues in there…. Be careful
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March 2024 by Sam Stone
Walk in and get a cart that doesn't move bc of an app. Then the coinstar machine can't count coins, but can send crypto. Then the self checkout lanes are down. Then the prices rang up are higher that what was displayed all over the store, which are actually only available on the app, not if you go to the store. Would love to just buy groceries and not get ripped off by a bunch of tech idiots
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February 2024 by Katie Hillberry
This location is always clean and stocked up!I have always chose to shop at this located vs closer locations that may not be as clean or have everything we need.Our cashier really made our night even though we hadn't had the best day !She was super polite and her bubbly personality made her line a joy to go through!Thank you so much Denise for uplifting my spirits tonight ❤️
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December 2023 by Lora Cotton
This location - once a premier location - has become a pig sty!! I would NEVER step foot into this location after dark by myself!!! And it's NOT necessarily the area, as the area is well kept and growing! To top it off, upon exiting my vehicle (parked in handicap because I AM HANDICAP) I see a young (no older than 30, probably much younger) EMPLOYEE come waltzing out - NO NOTICABLE impairment of any kind, and PROMPTLY waltz up to his vehicle PARKED IN HANDICAP PARKING!!! Now as a handicapped individual I'm WELL AWARE that NOT ALL disabilities are visible; however, I ALSO KNOW that handicap placards are one of the MOST ABUSED ITEMS in history!!! Anyone capable of working a 6-8 hour shift, presumably standing and/or walking for most of it (I once worked in a grocery store so KNOW that 98% of all grocery jobs are PHYSICALLY TAXING), able to remember where they are parked after that length of time and COMPLETELY UNENCUMBERED briskly walk to their vehicle has NO BUSINESS having a handicapped placard!! Those devices are meant for those who have memory/cognitive issues, who are mobility impaired, etc!! And before someone spouts off about someone with epilepsy, etc. Anyone suffering from that is either EXTREMELY WELL controlled (medications) THEREFORE would NOT have a placard or ARE NOT SUPPOSED TO BE DRIVING!!!
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December 2023 by Amanda Davis
Johnny Is a manager of sorts and is absolutely amazing! He has helped me out when I really needed it. He definitely deserves praise ? thank you Johnny!
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December 2023 by Shenny Perez-lopez
Charged me 4 times the amount of a price for water when I went to refill and gave horrible attitude because I pointed it out. Worst Kroger I have been to.
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October 2023 by Dalton Barclay
This location has has gone to $hit lately. There are never any carts in the store if you want one you have to back to the parking lot and grab one. And if you got there anytime after 6PM good luck! The close whatever they want when they want. Sometimes closing both self checkouts and having on checkout lane open with a line that is as long as two aisles. The store is not understaffed they continue to send everyone home too early there for a quick convenient shopping trip turns into and 45 minute to an hour waiting to be checked out. I would definitely suggest going to the Hilliard Rom location or Georgesville I don’t know if this location is privately owned or is corporate location but it’s a $hit show
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October 2023 by Clint Wizngr
this Kroger is a mess. it needs an intervention. Easily the worst Kroger between Hilliard and Georgesville. The shelves are a mess. they run out of stuff easily. The last two remodels were horrible. I miss 2011. The workers are generally nice though.
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October 2023 by hrb9786
Click list orders get delayed at the last second, when I am already on my way or there to pick it up. also the Starbucks employees go on break while there are customers actively waiting in line. lazy and horrible customer service.
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October 2023 by Kimyatta Smith
Last week I went grocery shopping and the teller messed up my order trying to void to items because I was using my health insurance card and it only coved certain items so it was only $15 dollars which I still would have bought with my 2nd order which was still waiting to be rung up however he completely screwed up the order which really had me baffled it was 2 items and he didn't stop there he then tried to do it another way by time he finished and mangers couldn't seem to figure it out I walked out of that store with nothing not 1 grocery and $240.00 dollars that still hasn't been returned to my card I have children and no one has contacted me or even shown a care in the world and I shop there all the time you would think that they would have more decency than that they could be given me a gift card to replace the cash or something but nothing and not a phone call to say sorry and they just looked at me and said there's nothing we can do but what am I suppose to do just sad service
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October 2023 by Paul Braucher
This location has gone so down hill over the years. I've been a loyal Kroger shopper for decades. Tens of thousands of dollars spent between the Broad and Norton location and Galloway I'm sure. No more. I'm even going to change my pharmacy.
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October 2023 by Angel M
Becoming one of the worse places to shop for groceries when they seriously are back with empty shelves again, never having anything I need in-stock period. Used to be a nice location to shop, but the empty shelves keep happening, business will be lost. Today was was yet another day shelves were severely empty when I went, even a lot of vegetables weren't even in-stock with that being unusual.
