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April 2025 by bill richards
very cool...competent... and friendly people there esp Jacob is very friendly guy and the female Mgr very competent folks....my only complaint is why USbank closed 3 offices in the city now I have to drive an hour round trip to do simple bank deposits....C'mon USBank...you can afford to open atleast one bank in the city....its the only bank between downtown columbus and Galloway....thats like 20 miles..!~!@
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December 2023 by Bryant Curtiss
Jacob was very helpful and friendly! Really positive attitude as well which is hard to find. Don’t change Jacob! Thanks again!
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August 2022 by Zoila Cruz Reyes
Really bad experience here. I went yesterday to do a deposit, I understand it was time to close it was right 5:00 pm they were taking care of other 2 people, how hard it could be helping JUST ONE MORE?? Unfortunately because of my schedule I can’t go earlier but I asked the lady to please do my deposit and she didn’t. For sure I won’t be back she just give a reason to change to different bank .
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September 2021 by Nicholas R
In my 10+ years of using US Bank I've never been to a branch that operates as slow as this one. Just wow... dreadfully slow. Every staff member was moving around like they had gotten 2 hours of sleep. Hire more staff or train your bankers to operate more efficiently and quickly. Standing for 35 minutes when there's only 2 people in line.
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June 2021 by Tyler A.
This store branch is horrible. Always understaffed, or a huge wait, and only one employee helps customers, while the others tend to busywork and try to avoid eye contact with the ever building line. Skip this one find a different bank or branch.
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April 2020 by Erica Osborn
MY REVIEW IS ON US BANK OVERALL, NOT JUST THIS LOCATION.
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February 2020 by Timmy Bilger
The ATM is ALWAYS down on a Friday morning so don't even bother stopping in...very frustrating.
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August 2018 by Mohammad Iqbal
Thank you Eric. You were very helpful and cleared the confusion I had! Communication is key. Glad you are here.
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August 2018 by Masum Iqbal
Thank you Eric. You were very helpful and cleared the confusion I had! Communication is key. Glad you are here.
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July 2018 by Karen Harris
Very helpful and friendly
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June 2018 by James Hufford
I've dealt with Eric and Liz so far and both have been very helpful and informative. Good people at this branch.
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October 2017 by Scott Severt
I asked for change for a 50 dollar bill. The guy at the desk told me he couldn't give me change because I'm not a US Bank customer. In case you're wondering Huntington Bank will make change for you. In fact, I've never had a bank tell me I had to be a customer of theirs to break a larger dollar bill.
