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February 2024 by Buffy J.
If I could have given them negative stars I would of- I have been a member of this credit union for almost 30 years now- and I am appalled by the way the manager, CJ treats the customers- he talks over you, he's rude and speaks In a condescending - just recently, I had a mistake in my funds and two payments came through on the same day- The credit union charged me a total of $90 dollars For a 30 dollar mistake. ATT ran a charge of 77 dollars through 3 days in a row- The credit union took 30 dollars out for three days straight instead of contacting me via text- they would of keep going with the charge if they could have- When I called to request a refund or Even partial refund of these fees As a Curtesy credit -CJ and a second manager said they were not "inclined" at this time to refund any part of the 90 dollar fee. Unbelievably! guessing that's why this branch has a 1.5 star rating- because they lack customer service skills in the management department!
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December 2023 by Chelsea Woofter
This specific location I can’t speak for, but I can tell you I had the UNFORTUNATE experience of dealing with TJ that works here and he is very rude and was disrespectful. I closed all my accounts here because I will not do business with an institution that allows their employees to speak to customers as such.
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December 2023 by Tricia Jennings
Awesome service I just opened up accounts there and received great interest rates
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December 2023 by Judith White
Been banking here for many years and all the tellers are very friendly and curtious I have never had any problems with my accounts in fact I helped a couple friends and mother get accounts there. Judith White
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October 2023 by Dawn S.
I really wanted to like this institution because I'm Catholic - but the application process just to open a savings account is archaic and inefficient. We tried to open an account with both my husband and me on the account. They asked me for proof of our home address, which I provided, but it only had my husband's name. I sent another bill, but it only had my name. Every time they denied the application, they would send a letter without specifics as to what they needed. I called and spoke to Karen, who was really nice, and she gave me an email address to send the information, but then I'd get another letter. Finally, I spoke with Jessica who was not as pleasant as Karen and basically said that the information I received from Karen was wrong... I give up. They clearly don't need my business and there are far too many reputable credit unions that provide better customer service.
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September 2023 by Elona Lucas
This was my first experience with Ohio Catholic Federal Credit Union and I couldn't have been more pleased. The person with whom I opened the accounts was professional, knowledgeable, and courteous, and the transactions were handled efficiently. The CD rates were better than those at other local financial institutions; I look forward to doing business with Ohio Catholic FCU in the future!
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June 2023 by Julia
Brian B. went Above and Beyond when helping me with my Auto Loan!
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June 2023 by Ken Oprzadek
T.J.Dotson was fast to understand my needs and solved my problem. This was at Ohio Catholic Federal Credit Union. Afew days later I got the money needed to start my project
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June 2023 by Mary Bramos
I they were really friendly and explain everything about checking and the savings and it's close to home so I can walk there everybody were so nice
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May 2023 by J Dawson
The Money Market rate is the best around! Friendly and professional service is the standard. Would recommend Ohio Catholic Federal Credit Union for your banking needs.
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May 2023 by Jerry Kabat
Working with Ohio Catholic Credit Union was a comfortable experience. We are long time members and like the "home town" type of relationship. Would recommend them for your financial needs.
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May 2023 by Keith RIEGELSBERGER-SC
My loan was processed quickly and efficiently by OH Catholic Federal Credit Union. Without their help the heloc loan would have never been approved in the first place. great experience
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March 2023 by James Gilchrist
Opened account today, friendly and helpful staff.Looking forward to this new relationship.
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March 2023 by Mike Schmiesing
Brian Breitenbach. & TJ Dotson worked with us and we had an excellent experience with our application process. Will recommend to friends and family!
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March 2023 by Lisa Higham
This is a great place to bank with.Friendly customer service . They go above and beyond for you ❤️
